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Informatics Quality Report Manager
full-time•New Caledonia•$81k - $113k
About this role
Pay Plan Title: Unit Manager
Working Title: Informatics Quality Report Manager
Cost Center: 4400/Information Technology
Position Number: 91261
FLSA Status: Exempt
Posting Salary Range: $81,159 - $113,115
Office Location: Remote within North Carolina
POSTING DETAILS:
Make an Impact
Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.
Why Work for Us?
Trillium believes that empowering others begins with supporting our team. We offer our employees:
- A collaborative, mission-driven work environment
- Competitive benefits and work-from-home options for most positions
- Opportunities for professional growth in a diverse inclusive culture
Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.
If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!
What We’re Looking For
Trillium Health Resources has a career opening for an Informatics Quality Report Manager to join our team! The Informatics Quality Report Manager is a technical and administrative position that leads and supervises the Quality Reporting Unit within the Information Technology (IT) Department, overseeing data management, organizational and state reporting requirements, and informatics project needs. The Informatics Quality Report Manager is responsible for identifying and analyzing data, producing required reports, recognizing trends, applying statistical expertise, and driving the data operations toward automation to support self-service reporting. This role oversees staff, processes, technology, timelines and deliverables; collaborates with stakeholders; supports team development and performance; resolves staffing and project issues; stays current with emerging technologies; and delivers reporting and analysis to senior leadership.
On a typical day, you might:
- Generate, analyze, and validate reports for the purpose of identifying trends/patterns in data or concerns with agency performance with a focus on quality.
- Maintain schedule of reporting and distribute reports to appropriate internal/external stakeholders.
- Responsible for ensuring that all reports/data required and requested by the Department of Health and Human Services (DHHS) are submitted by the identified deadlines.
- Participate in monitoring reviews by external organizations, including the annual external quality review and accreditation reviews.
- Manage work tracking or workflow systems (i.e. ticketing system) for Informatics/ Data Reporting, as directed.
Employee Benefits:
Trillium knows that work/life balance is essential. That’s why we offer:
- Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
- Work-from-home options available for most positions
- Health Insurance with no premium for employee coverage
- Flexible Spending Accounts
- 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
- NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
- 401k with 5% employer match and immediate vesting
- Public Service Loan Forgiveness (PSLF) qualifying employer
- Quarterly stipend for remote work supplies
Qualifications
Required:
- Associate’s degree and three (3) years of experience in statistical data analysis, data management, statistics reporting (including population statistics or program metric development and implementation for behavioral health, mental health, substance abuse, developmental disabilities, and/or co-occurring population disorders), use of databases, or other mathematically driven quality improvement. OR
- Bachelor’s degree and one (1) year of experience in statistical data analysis, data management, statistics reporting (including population statistics or program metric development and implementation for behavioral health, mental health, substance abuse, developmental disabilities, and/or co-occurring population disorders), use of databases, or other mathematically driven quality improvement. OR
- Equivalent combination of education/experience.
- Must have a valid driver’s license
- Must reside in North Carolina
- Must be able to travel within catchment as required.
Preferred:
- Degree in Mathematics, Information Technology, Actuarial/Statistics, Data Analytics, Sciences health field (such as Public Health, etc.) Business, Healthcare Administration, Human Service field, or other data related degree program
- Supervision of two (2) or more employees.
- One or more certifications such as Lean, Six Sigma, CSPA, Certified Machine Learning – Specialty (AWS), Predictive Analytics Certificate (SOA), CAHIMS, ITIL v3, or equivalent certifications.
Deadline for Application: February 4, 2026@11:59pm
How to Apply
To be considered, submit your application and resume through our ADP Career Center. Your resume must include:
- Employer name, dates of service (month/year), average hours worked per week, and essential job duties
- Education details (degree type, date awarded, institution, field of study)
- Licensure/certification information, if applicable
After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.
Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.
Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.
#Innovation #Technology #Careers #NorthCarolina #BehavioralHealt
What you'll do
- The Informatics Quality Report Manager leads the Quality Reporting Unit, overseeing data management and reporting requirements. This role involves generating reports, analyzing data trends, and collaborating with stakeholders to support data operations.
About TRILLIUM HEALTH RESOURCES
Trillium Health Resources manages specialty behavioral health care for North Carolinians across 46 counties. Trillium is committed to transforming lives and building community well-being through partnership, access to services and proven solutions designed to help those we serve reach their fullest potential. Everyone on Trillium’s staff--our care managers, call center, claims agents, project managers, and IT staff--all contribute to this mission.
We offer a challenging, engaging work environment where staff take home more than a paycheck. Our performance management plan includes regular check-ins to examine individual employee goals and professional development plan. Our departments work on cross-functional, short-term projects and long ranging initiatives. Every day we see the results of our dedication, in the smiles of children on our accessible playgrounds and pride on the face of an adult cooking a meal for the first time.
By joining Trillium, you are doing more than going to work…you are transforming lives.
We help those with mental health conditions, intellectual and developmental disabilities, traumatic brain injury, and substance use disorders (Medicaid members and state-funded recipients) get the services they need to improve well-being and live fulfilling lives. We are dedicated to carrying out our mission by investing in the health and well-being of the communities we serve and empowering individuals with access to services, tools and resources to live a fulfilling life.
Trillium reserves the right to hide material (comments, images and/or links to other sites) that contains anything vulgar or sexually explicit; is spam; advocates or depicts illegal activity; targets or disparages any ethnic, racial, other type of group; contains personal attacks of any kind; promotes private business ventures, services, or products; campaigns for public office or promotes a political organization; infringes on copyrights or trademarks; or is off topic.
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Frequently Asked Questions
What does TRILLIUM HEALTH RESOURCES pay for a Informatics Quality Report Manager?
TRILLIUM HEALTH RESOURCES offers a competitive compensation package for the Informatics Quality Report Manager role. The salary range is USD 81k - 113k per year. Apply through Clera to learn more about the full compensation details.
What does a Informatics Quality Report Manager do at TRILLIUM HEALTH RESOURCES?
As a Informatics Quality Report Manager at TRILLIUM HEALTH RESOURCES, you will: the Informatics Quality Report Manager leads the Quality Reporting Unit, overseeing data management and reporting requirements. This role involves generating reports, analyzing data trends, and collaborating with stakeholders to support data operations..
Is the Informatics Quality Report Manager position at TRILLIUM HEALTH RESOURCES remote?
The Informatics Quality Report Manager position at TRILLIUM HEALTH RESOURCES is based in New Caledonia, Arkansas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Informatics Quality Report Manager position at TRILLIUM HEALTH RESOURCES?
You can apply for the Informatics Quality Report Manager position at TRILLIUM HEALTH RESOURCESdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.