Position: Clinical Manager, Clinical Operations

Status: Permanent Part Time  

Division: Operations, Flow & Patient Registration

Posted Date: Friday January 23, 2026 -Monday February 9, 2026 closing @ 11:59pm EST

Salary Band: $118,900.00 - $178,300.00  (Salary band placement to commensurate with experience)   

Trillium Health Partners is one of Canada’s largest community-based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030, we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.

Job Description:

The preferred candidate has proven and effective leadership and management skills including change management, a commitment to high quality work, patient safety, and best possible outcomes, a strong customer service orientation and a strong work ethic grounded in integrity and values that are aligned with Trillium Health Partners.

Key Qualifications:

• You are a Regulated Health professional and have 3 to 5 years’ experience working with patients within an acute care facility

• Master’s degree preferred (e.g. Health Administration, Leadership, Quality)

• Ability to navigate ambiguity in a complex and fast-paced environment

• Proven success in managing changing and transforming workplace culture

• In-depth knowledge of health care, occupational health and safety, privacy and related legislation, and infection control practices

• Excellent verbal and written communication and interpersonal skills to enable you to work within a collaborative and diverse inter-disciplinary team.

• Strong leadership skills, self-motivation and the ability to work successfully, both independently and in team settings.

• Excellent decision-making and problem-solving skills to intervene in critical and complex situations.

• Computer literacy, including familiarity with MS Office suite, staffing and workload applications.

Responsibilities:

• Responsible for overseeing continuity of clinical operations during nights, weekends and holidays across all of THP’s sites

• Fosters collaborative communication with internal teams and community partners

• Supervises after-hours clinical services and primary crisis contact for all clinical activity areas in hospital (e.g. supporting discharge plans, resolving family conflicts, emergency services).

• Identifies and communicates clinical concerns or systems issues that occurred during nights, weekends or holidays to manager for action.

• Expedites, prioritizes, synchronizes and mediates clinical issues, barriers.

• Primary liaison with the on call team to escalate unexpected incidents

• Works collaboratively in partnership with program managers to ensure that program service needs are met and that resource allocation is appropriate

• Coordinates and redeploys staff to achieve appropriate skill mix based on patient safety, departmental coverage needs, and associated risks.

• Collaborates with inpatient managers to identify process improvement strategies to improve the current inpatient system and reduce patient length of stay (LOS).

• Works with patients and families as partners in care; collaborates to continuously improve the patient experience

Notes to applicants: 

If you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code to consider this opportunity. THP is committed to internal talent, and therefore priority will be given to internal applicants.

Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage.  To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. 

Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. Trillium Health Partners is recognized under the French Language Services Act.

As a condition of employment, we require all staff to be fully vaccinated for COVID19, in addition to other vaccinations required by the Public Hospitals Act. 

Our organization may use automated tools, including artificial intelligence (AI) or algorithm-assisted systems, to support the initial review of applications. These tools are used only to assist our recruiters and hiring managers; all hiring decisions include meaningful human involvement and final review