Cloud and IT Support Specialist
full-time•Ramat Gan
About this role
Trigo - Crafting Tomorrow's Retail Experience
We started with a simple question: How can vision AI make shopping better for everyone? Today, our team of passionate experts is transforming how people shop and how retailers operate - one store at a time
Our goal is to solve real retail challenges by developing advanced computer vision AI that prevents loss, enables grab-and-go shopping, and turns store data into valuable insights - all while delivering clear value from day one.
With multiple deployments in stores globally, deep partnerships with top-tier retailers, and a product suite that’s proving its impact every day, Trigo is not just imagining the future of retail- we're building it.
At Trigo, we're transforming the retail experience by bringing cutting-edge AI-powered technology to life. Imagine walking into a store, grabbing what you need, and walking out- no checkout lines, no scanning. We make that possible with our cashierless stores and advanced theft prevention systems.
We are seeking a Cloud-Oriented IT Support Specialist to join our IT department.
In this role, you will support Trigo’s global users, systems, on-prem and cloud-based IT environment, including GCP resources. You will help manage IT infrastructure across hybrid environments (on-premises, cloud, SAAS), ensuring smooth daily operations and helping to maintain a secure, reliable, and scalable IT ecosystem.
Requirements
nullThe position
nullA day in the life
- Provide IT and helpdesk support for Trigo offices and employees globally.
- Manage and maintain the company’s IT systems across local and GCP environments.
- Administer and maintain the company’s SAAS solutions and apps.
- Support employee onboarding and offboarding processes.
- Manage user access and identity across cloud and enterprise systems.
- Monitor and support the company’s non-production GCP infrastructure, including virtual machines, storage, and networking components.
- Support and troubleshoot hardware, software, and cloud-based tools used by employees.
- Maintain and document IT asset inventory, including cloud resources.
- Support and manage video conferencing systems and other collaboration tools.
- Collaborate with DevOps and Security teams on IT automation and cloud policy enforcement.
You bring to the table
- 2-4 years of experience in IT support or helpdesk roles.
- 0-2 years of hands on experience in cloud environment management (GCP/AWS/Azure)
- Basic knowledge of GCP, including IAM, compute Engine, cloud Storage, and networking concepts.
- Experience managing SaaS platforms (e.g., Zoom, Slack, Atlassian Suite).
- Understanding of core networking principles (TCP/IP, VPNs, DNS, Firewalls).
- Experience with user and group management in identity providers (e.g., Google Workspace, Azure AD, OKTA).
- Experience supporting Microsoft, macOS, and Linux operating systems.
- Familiarity with ticketing systems (e.g., Jira, ServiceNow).
- Strong troubleshooting skills and a service-oriented approach.
- Team player with excellent communication skills (English verbal and written).
- Self-motivated, organized, and comfortable working in a fast-paced environment.
Nice to have
- Cloud certifications - GCP, AWS, or Azure
- Hands-on experience with scripting or automation (e.g., Bash, PowerShell, or Python).
- Basic understanding of cloud security principles and policies.
- Exposure to monitoring or logging tools (e.g., Google Cloud Logging, Datadog)
Perks and Benefits
Enjoy competitive salary, stock options, growth opportunities, wellness programs, fun employee events, and a dog-friendly office. Join our purpose driven workplace actively supporting local communities.
What you'll do
- The Cloud and IT Support Specialist will provide IT and helpdesk support for Trigo offices and employees globally, managing IT systems across local and GCP environments. Responsibilities include supporting employee onboarding, managing user access, and collaborating with DevOps and Security teams.
About Trigo
QUALITY ALONG THE SUPPLY CHAIN
Founded in 1997, TRIGO Group is a multinational company providing quality solutions for the automotive, aerospace and other transport industries.
With more than 10 000 employees worldwide, our company offers a comprehensive portfolio of inspection and management services to address the quality challenges of various supply chains. Operating a cutting-edge global know-how transfer network, TRIGO has become the world’s largest player in the quality sector with a growing number of subsidiaries set on 4 continents.
ONE STOP SHOP ON THE QUALITY HIGHWAY
Comprehensive Quality solutions from Containment services to refined Quality Development packages along the supply chain (for OEMs, Tier1s and Tier2s).
HOLISTIC APPROACH // CUSTOMIZED SOLUTIONS
Customized service delivery to address individual quality issues and resolve the root causes.
LOCAL EXPERTISE WITH GLOBAL DRIVE
The collaboration of TRIGO’s global, cutting-edge know-how network and local expert teams ensures that its customers’ native organizational and work culture is respected.
TRANSPARENCY & AUTONOMY
Transparent communication and reporting through TRIGO’s global admin system with online information, trackable 24/7 for customers.
SOCIAL MEDIA POLICY
We offer you this space for interaction and information on TRIGO Group, its international projects and its employees’ news.
Our team moderates this page. We are delighted to exchange with you. We read all your comments and always try to provide a helpful response, as quickly as possible. In return, we ask you to follow some basic rules of politeness so everyone is respected. Any defamatory, aggressive, offensive or discriminatory speech, or any violation of intellectual property or privacy rights will be deleted. We do not accept insults, promotional links, spam and racist or pornographic content. We reserve the right to delete any inappropriate comment or behavior to LinkedIn.
For more information, visit www.trigo-group.com!
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Frequently Asked Questions
What does a Cloud and IT Support Specialist do at Trigo?
As a Cloud and IT Support Specialist at Trigo, you will: the Cloud and IT Support Specialist will provide IT and helpdesk support for Trigo offices and employees globally, managing IT systems across local and GCP environments. Responsibilities include supporting employee onboarding, managing user access, and collaborating with DevOps and Security teams..
Is the Cloud and IT Support Specialist position at Trigo remote?
The Cloud and IT Support Specialist position at Trigo is based in Ramat Gan, Tel-Aviv District, Israel. Contact the company through Clera for specific work arrangement details.
How do I apply for the Cloud and IT Support Specialist position at Trigo?
You can apply for the Cloud and IT Support Specialist position at Trigodirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.