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Patient Access Representative
part-time•Stillwater
About this role
The Patient Access Representative is a detailed customer service position in a fast-paced atmosphere. This position provides a warm welcome to each patient and family member presenting for service. In addition to customer service functions, the Patient Access Rep is responsible for accurate patient registration which includes; patient identification interviews, verification of patient demographic and insurance information, real time insurance eligibility checks and precise entry of this information into the system
Work Schedule: 24 hours weekly/ .6 FTE
Required Qualifications:
High school diploma or equivalent, prior equivalent work experience may be considered in lieu of diploma
Excellent customer service and communications skills, including human relations sensitivity, listening and telephone etiquette skills
Ability to promote and maintain good patient relations and patient confidentiality
Computer and accurate keyboarding skills
Preferred Qualifications:
Epic experience
One year work experience in patient registration
One year experience in healthcare
ADT and Prelude knowledge
Overall knowledge of third party payors, hospital policies and business office procedures
Medical terminology knowledge desired
Type a minimum of 50 WPM
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits Designed to Support Your Total Health
As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.
Join us in our mission to improve the health and well-being of our patients, members, and communities.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.
What you'll do
- The Patient Access Representative provides a warm welcome to patients and families while ensuring accurate patient registration. Responsibilities include conducting patient identification interviews and verifying demographic and insurance information.
About TRIA Orthopedics
TRIA provides comprehensive, convenient orthopedic care delivered by nationally-recognized specialists. From diagnosis to treatment, our experts help patients recover from injuries so they can perform their best. We offer a wide range of services, including orthopedic urgent care, sports medicine, joint replacement, hand services and physical therapy, among others.
TRIA continues to be a leader in advancing orthopedic care, research and education. Some important innovations developed at TRIA include walk-in orthopedic urgent care, our Sport Concussion Program and our hotel recovery and home recovery programs. Our doctors and team members are committed to pursuing big ideas that improve care and accelerate recovery.
TRIA is also a leader in sports medicine and is the team physicians for the Minnesota Twins, Minnesota Wild and Minnesota Frost. Our dedicated team is proud to care for people of all ages and athletic abilities. At TRIA, you don’t have to be a professional athlete to be treated like one.
Ready to join TRIA Orthopedics?
Take the next step in your career journey
Frequently Asked Questions
What does a Patient Access Representative do at TRIA Orthopedics?
As a Patient Access Representative at TRIA Orthopedics, you will: the Patient Access Representative provides a warm welcome to patients and families while ensuring accurate patient registration. Responsibilities include conducting patient identification interviews and verifying demographic and insurance information..
Is the Patient Access Representative position at TRIA Orthopedics remote?
The Patient Access Representative position at TRIA Orthopedics is based in Stillwater, Minnesota, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Patient Access Representative position at TRIA Orthopedics?
You can apply for the Patient Access Representative position at TRIA Orthopedicsdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.