Regional Relationship Manager

Overview

Invest In You! Tri City National Bank is not just a bank; it's your community banking partner, deeply committed to prioritizing customers, building strong relationships, and fostering a sense of belonging. Our team-oriented environment offers exceptional opportunities for personal and professional growth, celebrating success, and providing excellent benefits along the way. We believe in unparalleled customer service and the right banking solutions to help fulfill financial dreams and contribute to community growth. 

The Regional Relationship Manager is responsible for managing sales growth and opportunities across multiple Tri City branch locations. The Regional Relationship Manager will be responsible overseeing a portfolio of clients and develop new business from an existing customer based within an assigned region of branches. The Regional Relationship Manager will partner with the Regional Development Officer, along with other business partners, to be the face of Tri City National Bank for the customer base and communities of their assigned region.

Responsibilities

• Expand on the relationships and grow business from customers within existing portfolio and assigned region of branches
• Establish and maintain strong customer relationships and business partnerships
• Own the relationship with the customer – be the face of Tri City – serve as the lead point of contact for all customer management matters
• Identify, pursue, and grow opportunities within portfolio based on customer needs
• Collaborate with other business lines (Commercial Banking, Mortgage Lending, Business Services) to grow services and profit
• Accompany Branch Managers, Relationship Bankers, Regional Development Officers, and other business partners on business-to-business visits to bridge communication and build relationships
• Develop branch frontline staff on effective sales techniques and calling strategies
• Provide support for branch sales campaigns
• Work with marketing and social media team to effectively market to customers and potential customers
• Perform any additional duties, special projects and responsibilities as assigned

Qualifications

• Bachelor or Associate degree preferred, or equivalent bank work experience
• Minimum of 3-5 years of bank/sales experience
• Strong analytical skills
• Proven ability to multi-task multiple projects at a time, while maintaining a focused attention to detail
• Ethical team player
• Proven leadership qualities
• Ability to proactively solicit new business
• Thorough knowledge of the Bank’s products and services
• Thorough knowledge of regulatory, policy and compliance issues
• Proven background in sales and sales management practices
• Excellent listening, negotiation, and presentation skills
• Strong verbal, written and communicative skills
• Above average written and verbal communication skills
• Takes ownership of issues and exhibits strong problem-solving skills
• Experience with branch operations
• Experience with consumer lending-including first mortgage origination a plus

Why Join Us: 

• Community Impact: Be part of a local bank deeply rooted in community values, contributing to the growth and prosperity of our neighborhoods.
• Innovation: Embrace a dynamic and evolving work environment that encourages fresh perspectives and continuous learning.
• Career Growth: Unlock future opportunities for personal and professional development as you navigate through our Pathways for Success.
• Celebration of Success: Join a team that values and celebrates individual and collective achievements.
• Work Life Balance: No early mornings or late nights, enjoy a predictable schedule with major holidays off.
• Great Employee Benefits that start on the 1st of the month after your hire date!
• Part-Time:
• 401(k) with company match** 
• Up to 20 hours of paid vacation after 6 months
• Full-Time:
• 401(k) with company match
• Tuition reimbursement
• Medical, dental, and vision coverage
• Paid vacation and more!

Equal Opportunity Employer/Veterans/Disabled 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

Reasonable Accommodation

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at 414-761-1610 or [email protected]

(**Must be 21 to enroll in 401(k), and must work an average of 20+ hours per week in order to be eligible for paid vacation.)