full-timeNapa

Summary

Location

Napa

Type

full-time

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About this role

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Summary 

Establish commonality and build rapport with prospective and/or current owners. Articulate the benefits of traveling with Travel + Leisure. Demonstrate a positive attitude within a high-energy environment. 

Essential Job Responsibilities 

Conduct face-to-face presentations in our state-of-the-art sales centers located at one of our award-winning resorts. Find commonality with prospective and/or current owners. Communicate the benefits of traveling with Travel + Leisure. Generate sales through initializing transactions and utilizing proper closing techniques. Leads are prequalified and provided by the company. Attend ongoing, advanced sales and career training.   

Responsibilities include, but are not limited to: 

  • Effectively present and deliver sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time) 

  • Attend all scheduled training sessions, department meetings, keep current on sales information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%) 

Travel Requirements 

No travel required outside of the home site’s area. 

Minimum Requirements and Qualifications 

1 to 3 years of sales and/or marketing experience is preferred, not required. Must maintain production standards. Must have the applicable real estate and/or timeshare license or the ability to obtain one. 

Education 

  • High School Diploma or equivalent is required. 

Training requirements  

  • Initial Paid Training, covering our sales process, product knowledge, and the psychology of the sale. 

Knowledge and skills  

  • Needs to be able to overcome objections and perform within a short, luxury sales cycle. Must be energetic, outgoing and tenacious. 

Technical Skills 

  • General smart device skills. 

Job experience  

  • 1 to 3 years of sales and/or marketing experience is preferred, not required. 

Experience equivalent to the education requirement may be accepted in lieu of the education requirement. 

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical

• Dental

• Vision

• Flexible spending accounts

• Life and accident coverage

• Disability

• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

• Wish day paid time to volunteer at an approved organization of your choice

• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

• Legal and identity theft plan

• Voluntary income protection benefits

• Wellness program (subject to provider availability)

• Employee Assistance Program

Compensation

During the initial training period, the hourly wage is $16.90 plus commissions and bonuses. After the initial training period, the compensation is the state’s minimum wage per hour, plus commissions and bonuses.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.

Other facts

Tech stack
Sales,Marketing,Communication,Presentation Skills,Customer Service,Objection Handling,Energy,Tenacity,Product Knowledge,Compliance,Teamwork,Goal Setting,Training,Industry Trends,Smart Device Skills

About Travel + Leisure Co.

Travel + Leisure Co., the world's leading vacation ownership and membership travel company, provides more than six million vacations to travelers every year. The company’s extensive Vacation Ownership portfolio includes trusted and iconic vacation club brands with a combined 270+ resorts worldwide, offering quality, flexibility, and value to more than 800,000 timeshare owners. Through its Travel and Membership business line, the company unlocks even more travel inspiration and opportunities via its signature subscription travel club, Travel + Leisure GO, and pioneering timeshare exchange network, RCI. With hospitality and responsible tourism at its heart, the company’s 19,000+ dedicated associates around the globe help the company achieve its mission to put the world on vacation.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Hospitality

What you'll do

  • The Tour Guide is responsible for conducting face-to-face presentations and articulating the benefits of traveling with Travel + Leisure. They must build rapport with prospective and current owners while generating sales through effective communication and closing techniques.

Ready to join Travel + Leisure Co.?

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Frequently Asked Questions

What does a Tour Guide do at Travel + Leisure Co.?

As a Tour Guide at Travel + Leisure Co., you will: the Tour Guide is responsible for conducting face-to-face presentations and articulating the benefits of traveling with Travel + Leisure. They must build rapport with prospective and current owners while generating sales through effective communication and closing techniques..

Why join Travel + Leisure Co. as a Tour Guide?

Travel + Leisure Co. is a leading Hospitality company.

Is the Tour Guide position at Travel + Leisure Co. remote?

The Tour Guide position at Travel + Leisure Co. is based in Napa, California, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Tour Guide position at Travel + Leisure Co.?

You can apply for the Tour Guide position at Travel + Leisure Co. directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Travel + Leisure Co. on their website.