About this role
Work Location: Augusta, ME, Augusta, ME, US
Compensation: $25 per hour
Looking to earn more money in 2026? Transworld Systems Inc. is searching for ambitious Revenue Examiners to help us grow while we help your bank account get bigger! We partner with Maine Revenue Service to assist customers with payment plans and account resolution.
About Us:
We are the largest technology enabled provider of a complete suite of outsourcing solutions. Our experience expands across account receivables management, customer service relationship management, business process outsourcing, debt collections and loan servicing solutions.
What’s In It for you?
- Competitive hourly pay
- Comprehensive Paid Training
- Flexible schedule
- Full benefits (Health, dental, 401K)
- Supportive team environment
- No weekend work
Responsibilities
What your day will look like:
- Communicating with consumers by telephone, and through written correspondence, to assist them with setting up payment plans and problem resolution to bring resolution to accounts
- Providing thorough, efficient, and accurate account updates on computer files for each call made or received
- Skip tracing to locate consumer contact information
- Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties
- Complying with and staying up-to-date on all TSI policies and procedures
- Maintaining knowledge of functional areas, company policies, and procedures
- Providing feedback to management concerning possible problems or areas of improvement
- Making recommendations to implement improved processes
- Performing other duties as assigned by management
Qualifications
What We Need:
- High levels of ambition, keen to grow their career
- Experience with customer service, problem solving or just the motivation to learn a new skill
- A positive, friendly demeanor who finds joy in everyday
- Strong communication skills
- Proficient computer skills
- The ability to work and prioritize independently
Additional Details:
- Full-time
- Bi-weekly Hourly pay
- Flexible schedule
- Must be able to pass background check and tax clearance
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability, and any other basis protected by federal, state or local laws.
Like What You Read?
If you’re excited by the prospect of working at the forefront of outsourcing technology with a world-class employer that values your ambition, communication skills, and joyful attitude, then we invite you to apply. We greatly look forward to receiving a resume that outlines why you are distinctly suited to the role.
INDSJ
Other facts
About Transworld Systems Inc.
Transworld Systems Inc. (TSI) stands as the leading tech-driven provider in Customer Experience Business Process Outsourcing (CXBPO), Accounts Receivable Management (ARM), Legal Services, and Loan Servicing Solutions. With a robust financial foundation, TSI operates globally, featuring centers in the U.S., Canada, Latin America, India, and the Philippines.
What sets us apart are our unique algorithms, expansive digital platform, and global reach, all underpinned by a strong commitment to regulatory compliance. Our diverse client base ranges from Fortune 100 companies and property management firms to healthcare providers, financial institutions, government entities, and small-to-medium-sized businesses.
What you'll do
- The role involves communicating with consumers to assist them with payment plans and account resolution. Additionally, it includes providing accurate account updates and complying with relevant laws and company policies.
Ready to join Transworld Systems Inc.?
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