Work Location: In office - 1040 Steven Creek Rd, Augusta, GA 30907

Compensation: $19.23/hour

Transworld Systems, Inc. is an industry leader, customer-first provider of customer relationship outsourcing services, accounts receivable management, loan servicing and legal services for many of the world’s leading companies. We have over 50 years of experience in handling customer contacts and interactions across a broad spectrum of industries.

We are looking for an organized and detail-oriented technician to receive and deploy equipment after verifying the equipment is in good, working condition. The technician is responsible for ensuring that assets are properly recorded in a designated tracking system, packed correctly for shipping or storage, prepare outgoing shipments and process incoming packages, and check that orders are accurate, contain all required components to the correct specifications, and are free from damage.

Why should you consider TSI (part of TSI family of companies)?

• Paid training
• Team-oriented work environment
• Growth opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

• Track and log all inventory, ensuring there are no discrepancies or losses
• Ability to troubleshoot, diagnose, and repair computer hardware
• Apply the appropriate computer image based on the recipients’ role
• Respond to assigned requests/tickets within established guidelines
• Accept deliveries of products and store accordingly
• Properly pack/unpack items in a methodical way
• Inspect all orders being received and shipped, checking for damage, defective parts, and missing items
• Properly clean and sanitize returned equipment
• Report and return any damaged products
• Timely notify management of any issues with shipping or receiving
• Record all items with the appropriate status in the designated tracking system

• High school diploma, GED or equivalent required
• Prior experience and working knowledge of testing, diagnosing, and updating computer equipment
• Prior experience working in a warehouse or handling inventory packing/shipping
• Understanding of standard computer hardware (i.e. monitor, keyboard, computer, video cables, network cables, etc.)
• Proficient personal computer skills including Microsoft Office
• Strong attention to detail and organizational skills
• Ability to work independently, follow established procedures, adhere to deadlines, and respond to rapidly changing priorities in a multi-tasked environment
• Ability to work in a team fostered environment

Work Environment:

• This is an onsite position (not remote)
• Ability to lift and/or move up to 50 - 75 pounds with or without accommodation
• We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Work Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel.

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company. 

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