About this role
You’re open to a change of direction and a new challenge.
You’ll have the opportunity to use your expertise in communication, problem-solving, empathy and conflict resolution to help thousands of people every day.
In this role, you'll:
be working as part of a team delivering specialised registration and licensing products and services, you will contribute to accurate data management, customer support, and the integrity of vital NSW driver and vehicle information systems.
This role will see you apply your attention to detail and problem‑solving skills to assess applications, manage sensitive information, respond to stakeholder enquiries, and ensure high‑quality customer service. You will also have the opportunity to deepen your expertise in regulatory processes, fraud identification, and information release protocols within a supportive team environment.
We currently have a couple of short‑term opportunities based at our Grafton, NSW office.
For more information on this position and business unit, view the role description and information pack.
About you
You will build accuracy, efficiencies and trusted outcomes in a busy operational environment where data integrity, timeliness, and clear communication are essential.
Your well-developed organisational skills, analytical capability, and strong communication—formed across administration, customer service, regulatory, or data-processing environments—will see you manage competing priorities, meet strict deadlines, and uphold system integrity. You're recognised as a reliable, detail‑focused team contributor, skilled at assessing information, applying policies and procedures, and experienced in research, data reconciliation, stakeholder communication, and maintaining accurate records.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
This is an in-person, on-site role.
Apply today
Applications close 11:59 PM 4th February 2026.
For more information about this role, please contact [email protected].
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information, or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
#LI-Onsite
#reghyb
#LI-DNI
#LI-Onsite
Other facts
About Transport for NSW
We’re an innovative NSW government organisation comprised of a network of agencies and divisions that keep the state moving. Our focus is on delivering safe, reliable and integrated transport networks for everyone.
With over 28,000 team members, we’re committed to inclusion, diversity, and opportunities across metro and regional areas. Join us in shaping a transport network that meets the needs of customers now and into the future.
Right now, we’re focused on making transport fairer and safer for everyone and delivering a more resilient and reliable network. It is all with the view of continually creating better passenger journeys and safer travel for the people using our networks. This also means meaningful employment opportunities across metropolitan and regional areas, with careers in engineering, technology, safety, design, planning, maintenance and frontline jobs delivering services to our passengers.
We’re not just about what we do, but how we do it. Our culture embraces innovation, diversity, and collaboration, ensuring our people thrive while making a lasting impact.
The road ahead is full of opportunity - join us in building the future of transport in NSW.
What you'll do
- You will work as part of a team delivering specialized registration and licensing products and services, contributing to accurate data management and customer support. The role involves assessing applications, managing sensitive information, and ensuring high-quality customer service.
Ready to join Transport for NSW?
Take the next step in your career journey