About this role
You excel at connecting the dots as a problem solver, ensuring the seamless delivery of reliable services from beginning to end.
Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build and refine seamless technology experiences.
In this role, you'll:
• Provide strategic insights by analysing business operations from multiple perspectives to support informed decision‑making.
• Design and maintain business architecture models (business capabilities, value streams, information maps etc.) that that guide plans to achieve strategic and operational objectives.
• Align business strategy with operations, technology, and processes to ensure cohesive and integrated outcomes.
• Apply Business Architecture practices across both enterprise‑level strategy and individual initiatives.
• Support transformation programs by connecting organisational interdependencies and enabling effective change.
• Lead and mentor stakeholders through ambiguity, influencing decisions and building strong relationships.
• Analyse complex business requirements and translate them into clear, actionable specifications and models.
• Collaborate with diverse stakeholders, managing conflicting priorities and driving alignment across the organisation.
For more information on this position and business unit, view the role description and information pack.
About you
• Extensive experience applying Business Architecture frameworks such as BIZBOK.
• Familiarity with the TOGAF ADM, or other Enterprise Architecture Frameworks.
• Strong knowledge of business analysis frameworks including BABOK, OOAD/UML, BPM, and related methodologies.
• Proficient in process and decision modelling using BPMN and DMN.
• Proven ability to interpret complex business requirements and produce clear technical documentation.
• Demonstrated experience supporting business transformation and large‑scale change initiatives.
• Strong leadership, negotiation, and stakeholder‑management skills, with the ability to navigate ambiguity.
• Ability to manage competing priorities in fast‑changing environments while balancing project and operational demands.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.
This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days.
What are you waiting for…? Connect with us. Apply now!
Applications close: 11:59 pm Tuesday, 27 January 2026.
For more information about this role, please contact [email protected].
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.
Need some help with your application? Take a look at our application tips video series.
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Other facts
About Transport for NSW
We’re an innovative NSW government organisation comprised of a network of agencies and divisions that keep the state moving. Our focus is on delivering safe, reliable and integrated transport networks for everyone.
With over 28,000 team members, we’re committed to inclusion, diversity, and opportunities across metro and regional areas. Join us in shaping a transport network that meets the needs of customers now and into the future.
Right now, we’re focused on making transport fairer and safer for everyone and delivering a more resilient and reliable network. It is all with the view of continually creating better passenger journeys and safer travel for the people using our networks. This also means meaningful employment opportunities across metropolitan and regional areas, with careers in engineering, technology, safety, design, planning, maintenance and frontline jobs delivering services to our passengers.
We’re not just about what we do, but how we do it. Our culture embraces innovation, diversity, and collaboration, ensuring our people thrive while making a lasting impact.
The road ahead is full of opportunity - join us in building the future of transport in NSW.
What you'll do
- The Business Architect will provide strategic insights by analyzing business operations and design business architecture models to guide strategic objectives. They will also support transformation programs and lead stakeholders through ambiguity.
Ready to join Transport for NSW?
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