RancheHouse Event Services Worker (Casual)

One word that describes the Cochrane RancheHouse is STUNNING. Set against the backdrop of the Alberta foothills and the Rocky Mountains, this spectacular ranch‑style building offers the perfect combination of location, service, and ambiance. It’s not only home to the Town of Cochrane’s municipal offices — it’s also a full‑service Event Centre hosting everything from concerts and plays to corporate functions and weddings.

We provide full‑service coverage during scheduled events and operational hours, including weekdays, evenings, and weekends.

Do you have a hospitality background? Are you a customer focused worker who enjoys helping guests and supporting event set up and takedown? We’re looking for someone with excellent customer service skills, a problem solving mindset, and a positive attitude. 

Please note: This casual position offers 20–30 hours per week through the spring and summer, followed by casual hours for the remainder of the year. Hours are based on coverage needs and may occasionally require short notice shifts. Most shifts occur evenings and weekends (Thursday–Sunday), with flexibility to support daytime shifts when needed.

The successful candidate is detail oriented, adaptable, and able to balance multiple priorities.  You’ll support visitors and guests at the RancheHouse — and ideally, you love weddings, because it’s going to be a busy summer.

Why Join Us?
• Play a key role in delivering memorable events at one of Cochrane’s most iconic community venues
• Be part of a supportive, collaborative team that takes pride in creating exceptional guest experiences
• Work in a vibrant, high‑energy environment where weddings, conferences, celebrations, and community gatherings come to life
• Enjoy opportunities to grow your skills in event services, facility operations, and customer experience

On a typical day, the RancheHouse Event Services Worker will:
• Provide friendly, timely customer service by receiving, directing, and responding to requests, inquiries, and complaints from internal and external clients.
• Maintain the RancheHouse facility, including janitorial duties, inventory management, stocking supplies, event set up and takedown, minor repairs, equipment inspections, and snow removal.
• Oversee client functions and work with caterers to ensure compliance with RancheHouse policies, health and safety requirements, and liquor service laws.
• Support clients with audio visual equipment, sound systems, and lighting systems.
• Perform facility security duties, including opening and closing tasks.
• Complete daily equipment and facility inspections, prepare the building for upcoming events, communicate key information to the next shift, and support incident prevention and reporting.
• Provide flexible shift coverage to ensure full service during scheduled events and operational hours.

If many of the following characteristics and skills describe you, we want to meet you!
• 3–5 years of related experience in the hospitality or event services industry.
• Experience and aptitude in guest services, audio visual equipment, janitorial tasks, and minor maintenance.
• Strong customer service, organizational, prioritizing, time management, and problem solving abilities.
• Ability to work both independently and as part of a team.
• Confidence managing your time and completing tasks efficiently.
• Basic computer skills, including Word, Excel, and Outlook.
• Experience with event management software such as EventPro (event scheduling) or Entrapass (door entry control) is an asset.
• Ability to adapt to a changing pace and environment.
• Strong oral and written communication skills, a solid work ethic, and a commitment to high quality service.
• Ability to work a rotating schedule, including evenings and weekends, and comfort working independently in the facility.
• ProServe certification 

Physical Effort and Work Environment:
• Frequent standing, walking, moving, and general physical activity
• Ability to repetitively lift up to 25 kg, push/pull carts, bend, work at heights, and walk for extended periods
• Periods of working alone in the facility
• Exposure to patrons who may be under the influence of alcohol

We are committed to providing a healthy and safe work environment for all of its employees.  As a Cochrane employee you must take reasonable care to protect your health and safety and that of others present at Town worksites, perform work safely, follow all relevant health and safety legislation, Town directives and procedures and attend all identified orientations and training.

If you’re eager to bring your strengths to a role that helps create unforgettable events and experiences, we encourage you to apply.
• Please submit a resume and cover letter outlining how your experience aligns with the required qualifications, skills, and abilities.
• Applications will be accepted until 9:00 p.m. MST on February 1, 2026 at www.cochrane.ca/jobs.