About this role
Part of the Entrance Screening Division, the Security Supervisor 1 is responsible for supervising a team of security officers and guest services attendants who conduct entrance screening at designated locations. The Security Supervisor 1 ensures that security screening procedures are effectively implemented, coordinates staff schedules, provides training and guidance, and handles escalated security issues. This role requires strong leadership, a thorough understanding of security screening technology and procedures, and the ability to handle high-pressure situations calmly and efficiently.
Full Time Position, Hours are Friday, Saturday, and Sunday. 7:00pm-7:30am with a 4-Shift during the week.
BENEFITS
- Generous time off, tuition assistance, and comprehensive benefits
- Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
- Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!
#POTTS
Qualifications
Education Requirements
- Completes and maintains all competencies and trainings as required for role.
- High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
Experience
- Relevant Experience
Certification and Licensure
- Valid PA Driver's License
- IAHSS Basic Level Certification (CHSO) - Must be obtained within 6 months of hire/placement
- IAHSS Advanced Level Certification (CAHSO) - Must be obtained within 12 months of hire/placement
- IAHSS Supervisor Level Certification (CHSS) - Must be obtained within 18 months of hire/placement
- FEMA IS-100.C
- FEMA IS-906
- FEMA IS-907
- FEMA IS-200.C
- BLS Certification
Required Skills
- Accountable for maintaining workplace safety
- Analytical Skills
- Change Management
- Collaborative Skills
- Computer Skills to include use and navigation
- Customer Service Skills
- Delegation Skills
- Detail Oriented
- Excellent Communications Skills
- Excellent Interpersonal Skills
- Good Reasoning Skills
- Leadership Skills
- Listening Skills
- Microsoft Office Applications
- Multitasking
- Organizational Skills
- Problem Solving Skills
- Service Orientation
- Strategic Thinking
- Strong Team Player
Overview
Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.
Other facts
About Tower Health
Tower Health is a vibrant, nationally recognized health system that serves a population of nearly 2.5 million people. Its four acute-care hospitals include Reading Hospital in West Reading; Phoenixville Hospital in Phoenixville; and Pottstown Hospital in Pottstown as well as St. Christopher's Hospital for Children in Philadelphia. Tower Health also includes Reading Hospital Rehabilitation at Wyomissing; Reading Hospital School of Health Sciences; and a comprehensive provider network of over 1,100 physicians, specialists, and providers across 130 convenient locations.
Tower Health is among the largest healthcare systems in the Philadelphia region, based on beds and revenue. With over 10,000 team members and a combined 1,200 beds, Tower Health provides a full range of medical care — from prevention, screenings, and education; to the latest clinical services and surgeries available; to rehabilitation. Committed to providing high-quality care, its hospitals have earned national awards and recognition for advanced care across the clinical spectrum, including in areas such as neurosurgery and stroke, cardiac and vascular surgery, trauma, hematology, and oncology.
What you'll do
- The Security Supervisor 1 supervises a team conducting entrance screening and ensures effective implementation of security procedures. This role also involves coordinating staff schedules, providing training, and managing escalated security issues.
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