Summary
Location
Portland
Type
full-time
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About this role
ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say:
I AM AN ALLY • I AM A FRIEND • I AM A GIVER
Touchmark in the West Hills is Portland, Oregon’s leading full-service senior living community, enriching the lives of residents and their families through exceptional service and quality housing. We are currently seeking the right person to join our team as a Front Desk Receptionist – Overnight.
As the Front Desk Receptionist, you will enrich lives each day by warmly welcoming and directing all incoming visitors and guests, as well as becoming a “go-to” person for residents, guests, and team members who have questions or need assistance. By remembering that everyone who walks through the door is potentially a prospective future resident or team member, you will have the opportunity every day to ensure that each visitor leaves with an extraordinary first impression of your community!
Full-Time
Schedule: Friday – Tuesday
10:30 p.m. to 7:00 a.m.
The ideal candidate will:
- Have a commitment to Touchmark’s values (excellence, teamwork, hospitality, integrity, and compassion), as well as a desire to model these values and to encourage others to be allies, friends and givers
- Possess a high school diploma or equivalent
- Have at least one year of experience as a receptionist/concierge in a busy setting, or similar experience in a service-oriented position
- Be excellent at handling multiple tasks simultaneously
- Be willing to handle such duties as answering the telephone in a prompt manner, monitoring emergency pendants and pull cords, acting as security, performing perimeter door checks, delivering newspapers to residents, and ensuring that the common areas near the front desk are clean
- Have a working knowledge of Microsoft Office applications and basic office equipment
- Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors
Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:
- Paid time off (including holidays)
- Health, dental, and vision insurance plans for employees and eligible dependents
- Education assistance
- Bonus and retirement plans
- Health care, dependent care, and commuter Flexible Spending Accounts
- On-Demand Pay allows you to access pay as you earn it
- Employee Assistance Program
- Supplemental insurance options
We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.
Check us out at www.Touchmark.com.
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Other facts
About Touchmark
Touchmark is an award-winning developer, owner, and operator of full-service retirement communities throughout North America, offering older adults a broad range of lifestyle options, five-star amenities, and levels of care. Each one of our communities is unique, but all are motivated by a common mission: To enrich people’s lives. The ladies and gentlemen who serve in our communities have been enriching the lives of older adults and their families since Touchmark was founded in 1980, and we hire people who share the same core values that the company was built upon—hospitality, compassion, excellence, teamwork, and integrity.
The culture in our communities is rich with people who are allies, friends, and givers—both toward their co-workers and toward residents and their family members. People who value laughter and shared memories, and who celebrate humanity and aging with dignity. People who are compassionate and encouraging, and who find satisfaction in providing genuine hospitality.
If making others feel valued and special is what motivates you, you’re our type of people. To learn more about exciting career opportunities, please visit our careers page at http://touchmark.net/careers/.
What you'll do
- As a Front Desk Receptionist, you will welcome and direct incoming visitors and guests, serving as a key point of contact for residents and team members. You will ensure that each visitor leaves with an extraordinary first impression of the community.
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