ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say: 

I AM AN ALLY • I AM A FRIEND • I AM A GIVER

We are currently seeking a A/R Billing Specialist to join the team at our central office in Beaverton, Oregon. In this role, you will be responsible for daily billing and auditing for the communities, all resident accounts, and leasing and rent inventory management. You will closely coordinate with the central office accounting and operations teams, and the community-based executive management teams.

The essential responsibilities will include:

•    Communicating with community leadership and key roles supporting billing questions
•    Assisting with weekly billing census and related reconciliation activities
•    Supporting billing and invoicing residents using Touchmark billing and property management systems, including ALIS and RealPage
•    Tracking outstanding resident charges; invoicing, applying payments
•    Utilizing FullCount and TELS to support accounts receivable processes, payment activity, and reporting
•    Building and maintaining reports to support operational and financial goals
•    Reviewing and updating market rates, amenity pricing, and general property data within leasing and billing systems
•    Serving as a central point of contact for system updates or modifications related to billing, accounting, and resident data integrity
•    Interim support for business office manager regarding billing when needed

Required Qualifications
•    A commitment to Touchmark’s values (hospitality, compassion, excellence, teamwork, and integrity), with the ability to model these values in daily work
•    Three to five years of general accounting or billing experience
•    Proficiency with Microsoft Office applications; advanced Excel skills required
•    Experience with property management, billing, or resident management systems preferred
•    High degree of accuracy, attention to detail, and ability to manage multiple priorities
•    Strong interpersonal, written, and verbal communication skills
•    Demonstrated initiative, sound judgment, and a desire for continuous improvement

Systems & Tools
Experience working with the following systems and tools is preferred:
•    ALIS resident management and billing system
•    RealPage property management and leasing systems
•    FullCount accounts receivable and payment processing tools
•    TELS billing and resident account systems
•    Microsoft Office Suite, with advanced proficiency in Excel

Benefits:

Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees.  That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:

• Paid time off (including holidays)
• Health, dental, and vision insurance plans for employees and eligible dependents
• Education assistance
• Bonus and retirement plans
• Health care, dependent care, and commuter Flexible Spending Accounts
• On-Demand Pay allows you to access pay as you earn it
• Employee Assistance Program
• Supplemental insurance options

We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.

Check us out at www.Touchmark.com.
 

We’re growing.  Are you?