Total Wine & More logo
Supervisor / Key Holder - Merchandising
full-timeโ€ขNorth Tynesideโ€ข$0k - $0k

Summary

Location

North Tyneside

Salary

$0k - $0k

Type

full-time

Explore Jobs

About this role

As a supervisor, you support the management team in growing our company brand. You will support store operations and help build a sales and service culture to deliver best-in-class service and bring to life a distinctive world of adult beverages and more for our customers. Internally you will be referred to as Supervisor and report to the store management team.

You will

  • Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs).
  • Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
  • Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills.
  • Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
  • Maintain store safety and cleanliness standards across the store.
  • Perform other duties as assigned.

What we're looking for

  • High School Diploma or equivalent preferred
  • 1-3 years of experience, 1+ year of proven experience in a supervisory role within a retail setting
  • Strong interpersonal skills and a team player mindset
  • Experience resolving customer issues and coaching peers.
  • Familiarity with the point-of-sale systems and inventory management software
  • Ability to work a flexible schedule as business requires, including evenings and weekends.

Physical Requirements (with or without accommodations)

  • Must be 21 years of age or older
  • Walk, bend down repeatedly, and be on feet for 8-10 hours a day
  • Climb ladders and lift 50 lbs. overhead and repeatedly
  • May be exposed to various outdoor weather conditions throughout the workday

Crafted for You

We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the companyโ€™s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program including paid time off, generous store discounts, comprehensive health care plans including medical, prescription, dental and vision, 401k, college tuition assistance & more!.

Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. We consider several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by our company. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We make reasonable accommodations during all aspects of the employment process, including during the interview process. Our company is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above.

Worker Type:

Regular

Pay Range:

$18.02 - $25.23

Other facts

Tech stack
Supervisory Skills,Customer Service,Team Leadership,Sales Skills,Product Knowledge,Interpersonal Skills,Problem Solving,Point-of-Sale Systems,Inventory Management,Training,Compliance,Safety Standards,Merchandising,Flexibility,Communication,Service Culture

About Total Wine & More

๐“๐จ๐ญ๐š๐ฅ ๐–๐ข๐ง๐ž & ๐Œ๐จ๐ซ๐ž ๐ข๐ฌ ๐€๐ฆ๐ž๐ซ๐ข๐œ๐šโ€˜๐ฌ ๐–๐ข๐ง๐ž ๐’๐ฎ๐ฉ๐ž๐ซ๐ฌ๐ญ๐จ๐ซ๐žยฎโ€”the countryโ€˜s largest independent retailer of fine wine. Founded in 1991 when brothers David and Robert Trone opened our first wine store in Delaware. Today, we operate in 280+ stores across 30 states and the District of Columbia, and continue to grow!

Our typical store carries more than 8,000 world-class wines from every wine-producing region in the world. In addition, Total Wine & More carries more than 2,500 beers, from Americaโ€˜s most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category. Total Wine & More is committed to having the lowest prices on wine, beer, and spirits every day.

๐Ž๐ฎ๐ซ ๐ฌ๐ญ๐ซ๐ž๐ง๐ ๐ญ๐ก ๐ข๐ฌ ๐จ๐ฎ๐ซ ๐ฉ๐ž๐จ๐ฉ๐ฅ๐ž. We are always looking for motivated, talented people who are interested in working for a company with an entrepreneurial spirit and a passion for providing best-in-class service. Our retail stores and corporate office (called the Store Support Center) provide opportunities for career growth and advancement. We strive to ensure that all Team Members feel that they are a part of the business, as they are valuable resources to our guests, co-workers and communities.

Whether you are new to the world of wine or a great wine enthusiast, we are dedicated to bringing you the ๐“๐จ๐ญ๐š๐ฅ ๐–๐ข๐ง๐ž ๐„๐ฑ๐ฉ๐ž๐ซ๐ข๐ž๐ง๐œ๐ž!

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Retail
Founding Year: 1991

What you'll do

  • As a supervisor, you will support store operations and help build a sales and service culture. You will supervise team members, deliver outstanding customer service, and ensure adherence to laws and regulations related to alcohol sales.

Ready to join Total Wine & More?

Take the next step in your career journey

Frequently Asked Questions

What does Total Wine & More pay for a Supervisor / Key Holder - Merchandising?

Total Wine & More offers a competitive compensation package for the Supervisor / Key Holder - Merchandising role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.

What does a Supervisor / Key Holder - Merchandising do at Total Wine & More?

As a Supervisor / Key Holder - Merchandising at Total Wine & More, you will: as a supervisor, you will support store operations and help build a sales and service culture. You will supervise team members, deliver outstanding customer service, and ensure adherence to laws and regulations related to alcohol sales..

Why join Total Wine & More as a Supervisor / Key Holder - Merchandising?

Total Wine & More is a leading Retail company. The Supervisor / Key Holder - Merchandising role offers competitive compensation.

Is the Supervisor / Key Holder - Merchandising position at Total Wine & More remote?

The Supervisor / Key Holder - Merchandising position at Total Wine & More is based in North Tyneside, England, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Supervisor / Key Holder - Merchandising position at Total Wine & More?

You can apply for the Supervisor / Key Holder - Merchandising position at Total Wine & More directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Total Wine & More on their website.