About this role
As a Cashier, you play an essential role in the customer service experience by providing customers with fast and friendly service. You will process transactions, answer questions, and ensure customers leave feeling positive about their visit. While both part-time and full-time positions generally focus on being a cashier, you may also be assigned as a sales assistant or merchandiser/stock associate. Internally you will be called Front End Team Member and will report to the store management team. If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role.
You will
- Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
- Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
- Participate in wine, spirits, and beer training to build product knowledge.
- Maintain knowledge of advertisements, promotions, and loyalty programs.
- Maintain safety and cleanliness standards across the store.
- Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
- Complete cross-functional responsibilities and other duties as assigned.
What we're looking for
- High School Diploma or equivalent preferred
- Passion for best-in-class customer service and team player mindset
- 1-3 years of work experience, 1+ years of experience in a retail setting preferred
- Familiarity with point-of-sale systems and inventory management software.
- Ability to work a flexible schedule as business requires, including evenings and weekends.
Physical Requirements (with or without accommodations)
- Must be 21 years of age or older
- Walk, bend down repeatedly, and be on feet for 8-10 hours a day
- Climb ladders and lift 50 lbs. overhead and repeatedly
- May be exposed to various outdoor weather conditions throughout the workday.
Crafted for You
We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the companyโs success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program including paid time off, generous store discounts, comprehensive health care plans including medical, prescription, dental and vision, 401k, college tuition assistance & more!
Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. We consider several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by our company. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We make reasonable accommodations during all aspects of the employment process, including during the interview process. Our company is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above.
Worker Type:
RegularPay Range:
$14.58 - $20.41Other facts
About Total Wine & More
๐๐จ๐ญ๐๐ฅ ๐๐ข๐ง๐ & ๐๐จ๐ซ๐ ๐ข๐ฌ ๐๐ฆ๐๐ซ๐ข๐๐โ๐ฌ ๐๐ข๐ง๐ ๐๐ฎ๐ฉ๐๐ซ๐ฌ๐ญ๐จ๐ซ๐ยฎโthe countryโs largest independent retailer of fine wine. Founded in 1991 when brothers David and Robert Trone opened our first wine store in Delaware. Today, we operate in 280+ stores across 30 states and the District of Columbia, and continue to grow!
Our typical store carries more than 8,000 world-class wines from every wine-producing region in the world. In addition, Total Wine & More carries more than 2,500 beers, from Americaโs most popular beers to hard-to-find microbrews and imports, and more than 3,000 different spirits from every price range and category. Total Wine & More is committed to having the lowest prices on wine, beer, and spirits every day.
๐๐ฎ๐ซ ๐ฌ๐ญ๐ซ๐๐ง๐ ๐ญ๐ก ๐ข๐ฌ ๐จ๐ฎ๐ซ ๐ฉ๐๐จ๐ฉ๐ฅ๐. We are always looking for motivated, talented people who are interested in working for a company with an entrepreneurial spirit and a passion for providing best-in-class service. Our retail stores and corporate office (called the Store Support Center) provide opportunities for career growth and advancement. We strive to ensure that all Team Members feel that they are a part of the business, as they are valuable resources to our guests, co-workers and communities.
Whether you are new to the world of wine or a great wine enthusiast, we are dedicated to bringing you the ๐๐จ๐ญ๐๐ฅ ๐๐ข๐ง๐ ๐๐ฑ๐ฉ๐๐ซ๐ข๐๐ง๐๐!
What you'll do
- As a Cashier, you will process transactions and provide fast and friendly service to customers. You will also engage with customers to build relationships and maintain safety and cleanliness standards in the store.
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