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Hospitality Manager - Front of House Manager
full-timeUnited States

Summary

Location

United States

Type

full-time

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About this role

Job Responsibilities

  • Lead and manage a team of bar staff, providing guidance, training, and performance evaluations.
  • Develop and implement operational strategies to enhance bar efficiency and guest satisfaction.
  • Monitor and maintain appropriate levels of bar inventory, including beverages, supplies, and equipment.
  • Collaborate with vendors and suppliers to ensure timely deliveries and cost-effective procurement.
  • Maintain cleanliness and organization of the bar area, ensuring compliance with health and safety regulations.
  • Handle guest inquiries, concerns, and feedback, resolving issues promptly and professionally.
  • Implement and enforce company policies and procedures to uphold service standards.
  • Collaborate with other departments to coordinate events, promotions, and special bar-related activities.

Critical Skills & Experience Requirements

  • Prior experience in bar management or a related hospitality role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Thorough understanding of beverage operations and inventory management.
  • Ability to work in a fast-paced environment and adapt to changing demands.
  • Proficiency in point-of-sale (POS) systems and basic computer applications.
  • Knowledge of industry regulations and safety standards.

ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
 
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions.  As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
 
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
 
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
 
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Other facts

Tech stack
Leadership,Team Management,Communication,Interpersonal Skills,Beverage Operations,Inventory Management,Fast-Paced Environment,POS Systems,Computer Applications,Health Regulations,Safety Standards

About Topgolf

Topgolf is the ultimate instigator of play. Thanks to our 100+ venues around the globe, which are powered by industry-leading Toptracer technology, we're leading the charge of modern golf. We offer a variety of tech-driven games, a top-tier food and drink menu, space to host large events, and a vibe focused on more play for all. To learn more, plan an event, or make plans to come play around, visit topgolf.com.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Entertainment Providers
Founding Year: 2000

What you'll do

  • The Hospitality Manager will lead and manage a team of bar staff, focusing on enhancing bar efficiency and guest satisfaction. Responsibilities include inventory management, compliance with health regulations, and handling guest inquiries.

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Frequently Asked Questions

What does a Hospitality Manager - Front of House Manager do at Topgolf?

As a Hospitality Manager - Front of House Manager at Topgolf, you will: the Hospitality Manager will lead and manage a team of bar staff, focusing on enhancing bar efficiency and guest satisfaction. Responsibilities include inventory management, compliance with health regulations, and handling guest inquiries..

Why join Topgolf as a Hospitality Manager - Front of House Manager?

Topgolf is a leading Entertainment Providers company.

Is the Hospitality Manager - Front of House Manager position at Topgolf remote?

The Hospitality Manager - Front of House Manager position at Topgolf is based in United States, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Hospitality Manager - Front of House Manager position at Topgolf?

You can apply for the Hospitality Manager - Front of House Manager position at Topgolf directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Topgolf on their website.