TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

Job Summary:

Will lead the development of Loss Prevention platforms, including configuration, maintenance, and ongoing administration, as well as support of IT initiatives as required. Strong LP product and business knowledge is required to facilitate conversations with stakeholders and support the business as a SME. This role will require advanced critical thinking skills and expertise in multiple Product/Domain knowledge areas that guide, inform, and provide insights on what product enhancements, maintenance, and efficiencies are needed.

Major Areas of Responsibility

• Serve as product expert that guides, informs, and provides insights on what enhancements, maintenance, and efficiencies are needed
• Leverage declarative development tools to design, build, and update new features in Salesforce or similar relational database platform
• Evaluate, scope, and coordinate development requirements with Sr. LP Systems team when code-based solutions are needed
• Serve as an investigations management system administrator with 3,000+ users
• Partner with Senior LP Systems team to understand priorities and features and drive design completion
• Liaise between LP, IT, and 3rd party vendors to understand business processes and translate into system functionality requirements
• Help prepare and deliver system demos
• Stay up to date on relational database releases and perform testing in sandbox environments
• Troubleshoot end-user issues, determining the root cause where possible, and escalating to the LP Systems team appropriately. Follow and model Security Best Practices; Maintains profiles, sharing rules, permission sets, and public groups
• Support development of training material and participate in coaching Field LP users to facilitate user adoption and understanding
• Build analytical tools and reports that will improve the LP organization’s productivity and the identification of emerging theft trends
• Represent and advocate for the LP business on other IT related projects as needed
• Participate in special assignments with a shrink reduction and/or investigative focus

Minimum job skills required to perform this job.

• Proficiency in Microsoft Office suite
• Salesforce Administrator certification preferred
• Strong knowledge of Salesforce and Visualforce, or other similar platform, preferred
• Knowledge of Apex/Visualforce, JavaScript, HTML, CSS preferred
• Strong communication and problem-solving skills
• Ability to learn new technologies and applications quickly and independently
• Demonstrated experience in designing and implementing new processes, and facilitating successful user adoption
• The ability to work a full-time schedule to support the business during standard business hours and outside of standard business hours as needed
• Strong organizational skills with ability to manage multiple priorities in a fast-paced environment
• Positive and inquisitive attitude with excellent follow-up skills

Minimum experience required to perform this job.

• 2+ years experience in related role

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