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TEAL-Engineer 1 Customer service Ex
OTHERHosur

Summary

Location

Hosur

Type

OTHER

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About this role

Job Requirements

• Study RFQ based on customer request.

• Plan to prepare a new requirement document like Machine Power Calculation, IO list, BOM and Manuals

• Knowledge in E-Plan checking and drafting.

• Machine Assembly and Testing of panel & field wiring

• Provide solutions for problems/ Troubleshooting during Assy/Testing

• Knowledge in Pneumatics & Hydraulics Elements

• Attending calls from customers to provide on time warranty & Post Warranty support and Ensure Zero production

loss to the customers.

• Need to ensure CSAT Score > 95% for all the customers.



Work Experience
  • Diploma -EEE / ECE with  2 - 3 years of experience in Assembly/Testing Machine Building and Automation Field • Good knowledge in Electrical & Mechanical elements


Other facts

Tech stack
RFQ Study,Requirement Document Preparation,E-Plan Checking,Drafting,Machine Assembly,Testing,Troubleshooting,Pneumatics,Hydraulics,Customer Support,Warranty Support,Post Warranty Support,CSAT Score Management,Electrical Knowledge,Mechanical Knowledge

About Titan

We manage people's wealth

We're a modern wealth manager. There are many solutions out there for how one can invest by themselves (e.g., DIY brokerages like Robinhood). But for those who want to have their money managed, they must turn to high fee, high minimum advisors (e.g., RIAs like Edward Jones). With LLMs, we can now offer personalized wealth management to many more people, more cheaply and with faster service. Our goal is to grow their wealth more than they'd do on their own.

Founders

Clayton Gardner Founder Co-founder @ Titan (based in NYC) Clayton Gardner Founder Co-founder @ Titan (based in NYC) Joe Percoco Founder Co-founder @ Titan (based in NYC) Joe Percoco Founder Co-founder @ Titan (based in NYC)

Company Details

Titan Founded: 2018 Batch: Summer 2018 Team Size: 30 Status: Active Location: New York

Titan is the first intuitive A.I. app and wearable badge designed to enhance your daily life.

Team size: 11-50
Industry: FinTech
Founding Year: 2018

What you'll do

  • The engineer will study RFQs based on customer requests and prepare requirement documents, including machine power calculations and BOMs. They will also provide troubleshooting solutions during assembly and testing, ensuring customer satisfaction and zero production loss.

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Frequently Asked Questions

What does a TEAL-Engineer 1 Customer service Ex do at Titan?

As a TEAL-Engineer 1 Customer service Ex at Titan, you will: the engineer will study RFQs based on customer requests and prepare requirement documents, including machine power calculations and BOMs. They will also provide troubleshooting solutions during assembly and testing, ensuring customer satisfaction and zero production loss..

Why join Titan as a TEAL-Engineer 1 Customer service Ex?

Titan is a leading FinTech company.

Is the TEAL-Engineer 1 Customer service Ex position at Titan remote?

The TEAL-Engineer 1 Customer service Ex position at Titan is based in Hosur, Tamil Nadu, India. Contact the company through Clera for specific work arrangement details.

How do I apply for the TEAL-Engineer 1 Customer service Ex position at Titan?

You can apply for the TEAL-Engineer 1 Customer service Ex position at Titan directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Titan on their website.