Job Requirements

Job Description: People Business Partner - Business Associates - People Function 

About Titan: Titan Company Ltd is a joint venture between the Tata Group and Tamil Nadu Industrial Development Corporation (TIDCO). Titan Company Ltd. is primarily a lifestyle products company with 5 lines of business – Watches & Accessories, Jewelry, Eyewear, Fragrances and Sarees & Indian Wear. Titan has 5 joint ventures & subsidiaries – Titan Engineering & Automation Ltd., CaratLane. Titan has chosen to enter sectors that are either unorganized or under-served. In the last 30 years of its existence, Titan has transformed the way in which these sectors are run. The company is a market leader in the categories we operate in and is looking at significant growth over the next few years. A deep commitment to customers, employees and ethics lies at the heart of Titan’s culture as Titan prepares to adapt and transform in these changing times.

Our Culture: People are the core of Titan’s culture. We bring alive our culture through our approach of creating impact on the lives we touch be it our total customer orientation, delivering employee experience, or our drive to serving the society.

Position: People Business Partner - Business Associates - People Function 

Context: Titan has more than 3000 stores across the country of which 80% are franchisee stores with approximately 17000 retail staff and another 4000-support staff. This workforce is in our stores, and they deliver our brand promise to our customers.

The BA People Function team influences and shapes the people practices for one of our most critical stakeholders – Franchisee/ BA. This has been set up with the expectation of establishing & delivering people practices through the businesses, with the end objective of delivering seamless customer experience across Titan’s company stores & franchisee stores. This team will work closely with the Head HR-Business Partner and the leadership team across businesses, regions & COEs. 

Reporting

• Reporting: Head (Divisional Manager)- Business Associates People Function

Role Description

1. Develop Strategy, own the execution & deployment of the People practices across Titan’s Associate network.
2. Work closely with the Corporate HOD & Business HOD to ensure implementation of People practices for associates.
3. Meet and greet with the business associates.
4. Review hiring support and review hiring framework for associates
5. Drive awareness and adoption of initiatives planned for building capability of Business Associates on key people practices & processes such as assessment processes, productivity, performance management, development, career conversations & progression, retention, wellness etc.
6. Support participation of associates in Engagement surveys and compilation report
7. Benchmark best practices from Titan/Tata Group to associates and their employees (insurance)
8. Manage connect with the regional retail team and manage any escalations / grievances raised by the employees appropriately as per the guidelines.

Desired qualifications, skills, and experience

• Master’s in business administration
• In-depth understanding of HRM concepts and functions
• Around 10-12 years of work experience in HR 
• Exposure to handling HR for a distributed work force model is an added benefit. 

Behavioral Competencies

1. Ability to handle & influence multiple stakeholders especially with Retail team & Associates.
2. Titan’s unique culture of people (Unconditional Positive Regard) and customer orientation is our strategic advantage to business. The incumbent needs to be able to identify opportunities to enhance and reinforce this culture with associate store staff community. 
3. The role holder needs to have a good conceptual knowledge and the ability to translate strategy into action. The incumbent will be required to ensure adoption and implementation of HR strategy which is aligned to Business Associate store model. 
4. Ability to establish trust - Relationship Building is a critical success factor for getting things done. This role is expected to work with multiple stakeholders and is largely playing in the sphere delivering through influence.
5. Manage & deal with ambiguity -There is high level of ambiguity & complexity. Ability to thrive in a constantly changing environment, to shifting work demands and to the needs of various individuals and groups. This requires ability to deal with ambiguity & agility in scale.

Key Stakeholders

• Titan’s Business Associate Network
• Retail & Corporate Leadership Team 
• Regional & Corporate People Business Partner Team
• Business Associates Team in Corporate 

What's in for you: 

Culture of Performance | Culture of Innovation | Opportunities to experience a diverse range of businesses & formats | Accelerated growth. 

At Titan, we encourage internal mobility as a means of building expertise, generating synergy, and promoting self-improvement. With a strong philosophy of 'people first', Titan Company recognizes the 

strength and contribution of people in the company's success and growth. The work-culture at Titan Company encourages the employees to learn, innovate, experiment and grow.