Summary
About this role
Location: San Francisco / New York
About Titan
Titan is building the next-generation IT services platform through the acquisition and transformation of high-quality Managed Service Providers. We embed AI agents directly into service workflows, systematically improving service quality, efficiency, and margins.
Rather than selling software into MSPs, Titan operates the services layer itself—creating an AI-native operating system for SMB and mid-market IT infrastructure. Our long-term ambition is to scale this model across MSPs, MSSPs, and adjacent IT services, building a $100B+ category-defining company.
Role Overview
We are seeking a Head of Growth to build and scale Titan’s end-to-end growth engine.
You will own how Titan acquires, activates, expands, and retains customers across priority verticals and portfolio companies. This role translates Titan’s platform and operational advantages into durable revenue growth and strong unit economics.
You will work closely with Product, Sales, Operations, and Executive Leadership.
Key Responsibilities
Build and own Titan’s full growth funnel (acquisition → activation → expansion → retention)
Design scalable acquisition and demand systems across channels
Improve onboarding, retention, and expansion performance
Establish experimentation, analytics, and growth reporting
Standardize growth playbooks across acquired companies
Accelerate post-acquisition GTM and funnel integration
Hire and lead a high-performing growth team
Qualifications
7+ years in growth, performance marketing, or revenue operations
Proven experience scaling B2B growth engines
Background in B2B SaaS, services, or platform businesses preferred
Strong analytical and systems-thinking skills
Track record of owning CAC, LTV, and retention metrics
High ownership mindset in fast-moving environments
What Success Looks Like (12 Months)
Repeatable growth engine operating across priority verticals
Improved CAC efficiency and payback
Higher expansion revenue and net retention
Faster post-acquisition funnel integration
Clear experimentation and optimization cadence
The End State
This role builds the go-to-market engine that makes Titan the default IT partner for SMB and mid-market companies and defines the category of AI-native IT services. The systems created in this role power Titan’s expansion into a $100B company and form a lasting competitive moat driving pricing power and growth.
Other facts
About Titan
We manage people's wealth
We're a modern wealth manager. There are many solutions out there for how one can invest by themselves (e.g., DIY brokerages like Robinhood). But for those who want to have their money managed, they must turn to high fee, high minimum advisors (e.g., RIAs like Edward Jones). With LLMs, we can now offer personalized wealth management to many more people, more cheaply and with faster service. Our goal is to grow their wealth more than they'd do on their own.
Founders
Clayton Gardner Founder Co-founder @ Titan (based in NYC) Clayton Gardner Founder Co-founder @ Titan (based in NYC) Joe Percoco Founder Co-founder @ Titan (based in NYC) Joe Percoco Founder Co-founder @ Titan (based in NYC)
Company Details
Titan Founded: 2018 Batch: Summer 2018 Team Size: 30 Status: Active Location: New York
Titan is the first intuitive A.I. app and wearable badge designed to enhance your daily life.
What you'll do
- The Head of Growth will build and own Titan’s full growth funnel, focusing on customer acquisition, activation, expansion, and retention. This role involves designing scalable acquisition systems and improving onboarding and retention performance.
Ready to join Titan?
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