Summary
About this role
Job Requirements
Job Description: Boutique Excellence Manager (Zoya) at Titan
Company Overview:
Titan is a leading Indian multinational company that specializes in manufacturing and retailing of watches, jewelry, eyewear, and other accessories. With a strong presence in over 32 countries, Titan is known for its innovative designs, quality products, and exceptional customer service. We are currently seeking a highly motivated and experienced Boutique Excellence Manager for our Zoya brand in Bengaluru, Karnataka, India.
Job Title: Boutique Excellence Manager (Zoya)
Job Type: Full-Time
Job Category: Jewellery-SMR
Department: Retail Store-Zoya
Location: Bengaluru, Karnataka, India
Additional Parameters:
- Minimum 5 years of experience in luxury retail management
- Strong knowledge of the jewelry industry and market trends
- Excellent communication and interpersonal skills
- Ability to lead and motivate a team
- Proficient in MS Office and other retail software
- Willingness to work flexible hours, including weekends and holidays
Job Summary:
As a Boutique Excellence Manager for Zoya, you will be responsible for overseeing the overall operations of the retail store and ensuring the highest level of customer satisfaction. You will be responsible for managing the sales team, maintaining inventory levels, and driving sales and profitability. You will also be responsible for maintaining the brand image and ensuring that all customers have a memorable shopping experience.
Key Responsibilities:
- Develop and implement sales strategies to achieve targets and increase profitability
- Manage and motivate the sales team to meet and exceed sales goals
- Monitor and analyze sales performance and provide regular reports to the management
- Maintain inventory levels and ensure timely replenishment
- Ensure visual merchandising standards are met and the store is always presentable
- Train and develop the sales team on product knowledge, sales techniques, and customer service
- Handle customer complaints and resolve any issues in a timely and professional manner
- Conduct regular store audits to ensure compliance with company policies and procedures
- Collaborate with the marketing team to plan and execute promotional events and campaigns
- Stay updated on industry trends and competitor activities
- Maintain a positive and professional relationship with customers and build a loyal customer base
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field
- Minimum 5 years of experience in luxury retail management, preferably in the jewelry industry
- Proven track record of meeting and exceeding sales targets
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced and dynamic environment
- Passion for jewelry and knowledge of current market trends
- Proficient in MS Office and retail software
- Willingness to work flexible hours, including weekends and holidays
If you are a dynamic and results-driven individual with a passion for luxury retail and jewelry, we would love to hear from you. Join our team at Titan and be a part of our journey towards excellence.
Other facts
About Titan
We manage people's wealth
We're a modern wealth manager. There are many solutions out there for how one can invest by themselves (e.g., DIY brokerages like Robinhood). But for those who want to have their money managed, they must turn to high fee, high minimum advisors (e.g., RIAs like Edward Jones). With LLMs, we can now offer personalized wealth management to many more people, more cheaply and with faster service. Our goal is to grow their wealth more than they'd do on their own.
Founders
Clayton Gardner Founder Co-founder @ Titan (based in NYC) Clayton Gardner Founder Co-founder @ Titan (based in NYC) Joe Percoco Founder Co-founder @ Titan (based in NYC) Joe Percoco Founder Co-founder @ Titan (based in NYC)
Company Details
Titan Founded: 2018 Batch: Summer 2018 Team Size: 30 Status: Active Location: New York
Titan is the first intuitive A.I. app and wearable badge designed to enhance your daily life.
What you'll do
- The Boutique Excellence Manager will oversee the operations of the retail store, manage the sales team, and ensure high levels of customer satisfaction. Responsibilities include developing sales strategies, maintaining inventory, and ensuring compliance with company policies.
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