TD
Service Manager
full-time•Kettering•$55k - $85k
About this role
Join the Tire Discounters Family -- Drive Your Career Forward!
About Us:
Tire Discounters, the nation's largest family-owned and operated tire & service business, was founded almost 50 years ago. We are dedicated to providing exceptional automotive service with a focus on transparency and care for our nearly 2,300 team members. We offer diverse career paths, industry-leading training, and a commitment to our core values.
As a family-owned tire and automotive service retailer, our mission is to prioritize people and safety above all else. We are dedicated to delivering a "WOW" experience to our customers and team members, with a commitment to always do the right thing while challenging the status quo.
Your Role as a Service Manager:
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store.
What You'll Do:
- Coach, mentor, and train shop employees, manage performance, and assist the General Manager with hiring.
- Responsible for the smooth operation of the shop, which includes bay management and workflow of the location.
- Serves as a liaison providing clear communication between the shop, counter staff and customers.
- Ensure all inspection and diagnostic procedures are followed while providing the customer with professional, timely recommendations.
- Promote safety while ensuring quality and service standards by leading a team to deliver outstanding customer service.
Qualifications
Requirements
- Experience in automotive service/repair (certifications preferred).
- Management experience with strong leadership skills.
- Excellent communication and multitasking abilities.
- Strong work ethic and goal-oriented mindset.
- Valid driver's license and availability to work Saturdays.
- Ability to stand for long periods, bend, and lift up to 75 lbs.
- Authorized to work in the USA (18+).
- Comfortable with occasional mechanical hazards and outdoor conditions.
Career Path
Service Manager → General Manager → Regional Manager
Compensation
Pay: $55,000 - $85,000+ annually
Service Managers are paid a weekly hourly rate, and earn monthly individual spiffs as well as participating in the monthly store bonus.
Why Tire Discounters?
- Growth Opportunities: well defined paths for career advancement. Many leaders within our family cut their teeth in the store.
- Skill Development: Paid company training at all levels, led by master certified trainers and experienced leaders. We offer a company tool program as well!
- Competitive Pay & Benefits: Solid compensation plan and a full suite of benefits to choose from.
- Supportive Team: You'll roll with the best team in the business. Since day one, we've been family-owned and operated, and that shows!
What you'll do
- As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction. You will also manage shop operations, including bay management and workflow, while promoting safety and quality standards.
About Tire Discounters, Inc.
What started in 1976 as a single-bay operation in a small gas station on Cincinnati's east side has grown into something remarkable - the nation's largest 100% family-owned and operated independent tire provider. Founder Chip Wood's vision has flourished into over 200 locations across eight states, yet the company remains rooted in the same family values that started it all.
Today, while Chip continues as Chairman and sole owner, he's thoughtfully transitioning leadership to the next generation. President Jamie Ward, who has dedicated more than 25 years to the company, drives daily operations while working closely with Chip's children - Anna, Steven, and Evan - as they learn every aspect of the business from the ground up.
From our downtown Cincinnati headquarters, we've built our reputation on innovation and care for our customers. We lead the industry in providing unique benefits with every tire installation including lifetime rotation and balancing, tire inflation, flat repair, and free alignment with a 4-tire purchase. Our ASE-certified technicians and ASE EV safety-trained specialists keep us at the forefront of automotive technology, ready to service both traditional and electric vehicles.
The numbers tell part of our story. We have over 2,300 dedicated employees serving customers across Ohio, Kentucky, Indiana, Tennessee, Georgia, Alabama, North Carolina, and Virginia. We're ranked 31st on the Cincinnati Business Courier's list of the largest private companies in the region. Our family of businesses has grown to include Butler Tires of Atlanta, Chip's Auto Glass, Carriage House Car Wash, Performance Discounters, and TD/EV.
Beyond the statistics, we're still the same company that believes in treating customers like family, providing comprehensive automotive services from brake repair to oil changes to manufacturer scheduled maintenance. We're growing rapidly while never losing sight of what made us who we are—exceptional service rooted in family values
Ready to join Tire Discounters, Inc.?
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Frequently Asked Questions
What does Tire Discounters, Inc. pay for a Service Manager?
Tire Discounters, Inc. offers a competitive compensation package for the Service Manager role. The salary range is USD 55k - 85k per year. Apply through Clera to learn more about the full compensation details.
What does a Service Manager do at Tire Discounters, Inc.?
As a Service Manager at Tire Discounters, Inc., you will: as a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction. You will also manage shop operations, including bay management and workflow, while promoting safety and quality standards..
Is the Service Manager position at Tire Discounters, Inc. remote?
The Service Manager position at Tire Discounters, Inc. is based in Kettering, Ohio, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Service Manager position at Tire Discounters, Inc.?
You can apply for the Service Manager position at Tire Discounters, Inc.directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.