About this role
At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future.
The Security Control Operator at The Landmark is responsible for oversight of the safety and security of company employees, as well as preventing the company's assets from loss or damage that may be incurred as a result of theft, negligence or procedural error. This position requires officers to oversee TheLandmark Security Control Center.
Key Accountabilities:
- Monitor and respond to global alerts, alarms and events impacting company facilities, travelers and employees. Providing immediate information and assistance as needed through mass communication notifications and notify security management of events in real time.
- Ensure Landmark security equipment is operating to establish standards by performing daily, weekly, monthly and quarterly checks of the systems, as well as monitoring web based applications. Initiate service calls and document steps taken for failed equipment.
- Provide quality customer service to all employees and visitors who contact the Landmark Security Control Center.
- Understand and enforce all departmental and company policies and procedures. Responsible for completing inter-department reports and logs accurately and in a timely manner by using computer based applications.
- Monitor building related security systems including CCTV, card access control, and alarm systems. Respond to incidents as needed during this period.
- Partner with Landmark Leadership on security investigations, providing detailed reviews of security matters and consistent monitoring of employee safety and standard operating procedures.
Required Qualifications:
- At least 3+ years of security experience
- Proven experience in retail investigations
- Effective oral and written communication skills
- Ability to speak fluent English required.
- Proficient computer skills
- Active listening skills
- Ability to identify critical issues quickly and accurately
- Attention to detail
- Reliable Transportation
Must be available to work rotational shifts, weekends, holidays and overtime.
Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience. This is why diversity, equity, inclusion, and belonging (DEIB) are at the core of our business and our culture. We’re committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights.
We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar. Tiffany employees are eligible for comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and vision insurance, 401(k) plans with company match, paid time off, alongside other meaningful employee offerings.
The hiring range for this position ranges from $25.16 - $34.04 per hour. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.
Other facts
About Tiffany & Co.
In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn.
Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality.
The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.
What you'll do
- The Security Control Operator is responsible for monitoring and responding to global alerts and ensuring the safety and security of employees and company assets. This includes overseeing security equipment and providing customer service to employees and visitors.
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