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Tiffany & Co.
Client Advisor - Covent Garden
full-time•London

Summary

Location

London

Type

full-time

Company links

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About this role

We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.’s continued legacy. 

As Tiffany Client Advisors, we are dedicated to welcome all in the Tiffany world. We achieve our individual & store sales goals by inspiring our clients to dream and always finding a way to celebrate them. Together with our clients, we build long-lasting personal connections.
 

Thoughtful 

• Deliver unparalleled service and results that uphold standards of excellence and luxury etiquette 
• Demonstrate an entrepreneurial mindset to exceed sales objectives and KPIs
• Be a trusted Advisor, building client development strategy to drive sales, cross-sales and client loyalty, curating memorable experiences through sales of new creations and services
• Ensure compliance with Tiffany and LVMH procedures, uphold operational excellence standards (inventory, reservation management, transfers, care services excellence, etc.) 
• Contribute to an inclusive and supportive team environment, centered on the belief that People Make the Difference

Curious  

• Inspire clients through authentic brand storytelling, effectively conveying Tiffany’s legacy of craftsmanship, brand commitment and integrity
• Connect with clients and team members by asking strategic questions and establishing lasting relationships 
• Think and act with intention to elevate, surprise and celebrate clients' special moments and build trust through proactive and relevant services (including personalization and product care services) 
• Display professionalism and exercise agility, adapting behavior and implementing feedback, appropriately

Optimistic 

• Exercise resilience through new challenging assignments and celebrate innovation when adopting new ways of working
• Exhibit a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy

 

Your Profile

  • Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
  • Proven track record in achieving sales results and cultivating relationships with a diverse client base 
  • Experienced sales and clienteling professional in an omnichannel luxury environment 
  • Experienced in deploying sales strategies and clienteling initiatives
  • Passion for luxury retail  
  • Collaborative team player with strong interpersonal and communication skills 
  • Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
  • Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
  • Must have authorization to work in the United Kingdom

       Preferred Qualifications:

  • A college/university degree.
  • Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
  • Proficiency in multiple languages.

Other facts

Tech stack
Client Development,Sales Strategies,Relationship Building,Luxury Retail,Interpersonal Skills,Communication Skills,Point of Sales Systems,Client Tracking Systems,Microsoft Outlook,Team Collaboration,Customer Service,Brand Storytelling,Operational Excellence,Personalization,Agility,Resilience

About Tiffany & Co.

In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn.

Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality.

The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Retail Luxury Goods and Jewelry
Founding Year: 1837

What you'll do

  • As a Client Advisor, you will deliver exceptional service and build long-lasting relationships with clients while achieving sales goals. You will also ensure compliance with operational standards and contribute to a supportive team environment.

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Frequently Asked Questions

What does a Client Advisor - Covent Garden do at Tiffany & Co.?

As a Client Advisor - Covent Garden at Tiffany & Co., you will: as a Client Advisor, you will deliver exceptional service and build long-lasting relationships with clients while achieving sales goals. You will also ensure compliance with operational standards and contribute to a supportive team environment..

Why join Tiffany & Co. as a Client Advisor - Covent Garden?

Tiffany & Co. is a leading Retail Luxury Goods and Jewelry company.

Is the Client Advisor - Covent Garden position at Tiffany & Co. remote?

The Client Advisor - Covent Garden position at Tiffany & Co. is based in London, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Client Advisor - Covent Garden position at Tiffany & Co.?

You can apply for the Client Advisor - Covent Garden position at Tiffany & Co. directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Tiffany & Co. on their website.