Senior Data Analyst - EHR Focused - Remote

Senior Data Analyst - EHR Focused - Remote 

About Thriveworks

Thriveworks is a leading mental health provider with over 310 centers, 2,000 clinicians, and a robust virtual counseling business serving hundreds of thousands of clients.  Our mission is to help people live happy and successful lives by making high-quality counseling and psychiatry services accessible and affordable. We believe that everyone can benefit from working with a skilled therapist, counselor, or life coach, and strive to ensure that people all across the country have that very opportunity.  Thriveworks' licensed clinicians are in-network with major insurance plans and provide in-person and online care for depression, anxiety, trauma, stress, relationship issues, and more. 

Data & Analytics at Thriveworks:

Data Analysts will equip everyone across Thriveworks with the means to make data-informed decisions at every turn. This includes BI tooling/reporting, data modeling, as well as thoughtful analysis. Working closely with stakeholders, you’ll provide analysis for a myriad of problems across the clinical and patient funnels as well as the main focus of becoming an expert in our EHR system. The mandate and scope of the data analyst are essentially unlimited and range from business metrics to analyses that ultimately becomes productized. The ideal candidate is data curious, detail-oriented, great at communication, and loves solving problems. This role reports directly to the Director of Data & BI. 

Key Responsibilities:

• Be the subject matter expert around the configurations, data, and audits set up around our EHR system and formulate, then recommend a roadmap for ways we can improve our practices and operations for cleaner more accurate data, and implement data checks and audits to help catch issues in organizational EHR data before it causes an issue. 

• Work closely with all business teams to identify important questions, define key success metrics, and shape data-informed business decisions.

• Lead hands on, detailed data research and analysis of Thriveworks’ business data; investigate, troubleshoot, and solve data quality issues. 

• Work with business stakeholders to identify improvements in efficiency and usage of their current data processes; teach them how to utilize the designed reporting and functionality that you have put in place to monitor business questions and KPIs.

• Own the development, maintenance, and delivery of our BI pipeline, turning raw data into beautiful and compelling dashboards.

• Lead the development and documentation of organizational data assets and definitions.

• Craft code that meets our internal standards for style, maintainability, and best practices for a high-scale database environment. Maintain and advocate for these standards through code review.

• Be accountable for the development and implementation of solid QA processes, ensuring the reports we deliver to the business are always accurate

• Work on a nationally distributed data team across time zones to make a large impact on Thriveworks strategy.

Basic Qualification:

• 5+ years of experience in tech and healthcare (including population health). Healthcare consulting backgrounds may be helpful as well.

• Advanced analysis skills: Advanced SQL, experience with many different types of databases, and pulling data from different sources.

• Strong data modeling skills for analytics warehousing purposes

• Demonstrated experience and passion for developing clear and easy-to-understand metrics and dashboards/visualizations (Looker, Tableau, Power BI, etc.)

• Ability to explain translate business needs to technical execution and effectively communicate your analyses to groups of stakeholders

• Ability to lead a group of analysts in a project, or a group of cross-functional stakeholders in a requirement gathering session

• A strong communicator (both verbal and written) with great critical thinking skills, and attention to detail. 

• Creative, positive, and helpful attitude; a team oriented, customer-centric working style.

• Adaptable and able to navigate a rapidly growing organization: not afraid to roll up your sleeves and tackle challenging problems

Bonus points if you have experience with:

• Experience with Snowflake, dbt, and/or Looker

• Experience architecting data warehouses or relational databases

• High-growth startups

• Ability to use statistics to develop robust analysis and recommendations. The candidate draws from experience to know when, why, and how to apply statistical methods

What We Give:

• Casual, progressive, and diverse organization

• A W2 employment model with access to a 401k program with a 3% employer match

• Career advancement opportunities

• Brand pride, you are truly helping people

• Remote forever (if you choose)

• Team environment

• Paid Time Off

• Healthcare, Dental, Vision, and life insurance benefits - additional coverage options available such as: Short Term Disability, Long Term Disability, Group Accident Insurance

• Professional development & advancement opportunities

• Bonus opportunity 

Successful Thriveworks employees believe in our mission to help people live happy, healthy lives. They also embody our core values, which focus on the ability and willingness to adapt, raise the bar, act with integrity, achieve our goals, and work well together. If you think you fit the bill and belong on our team, apply today!

Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.

Interested in joining Team Thriveworks? We're thrilled to meet you!

With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team:

• Our recruiters and other team members will only email you from [email protected] or an @thriveworks.com email address.
• Our interviews will take place over Google Meet (not Microsoft Teams or Zoom)
• We will never ask you to purchase or send us equipment.

If you see a scam related to Thriveworks, please report to [email protected]. You can contact [email protected] with any questions or concerns.

Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.

By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.