Workplace Services Specialist

      

At Workplace Solutions, we believe the workplace is more than just a space—it’s an experience. The Workplace Services Specialist plays a pivotal role in bringing our workplace to life by delivering thoughtful services and amenities that enhance employee well-being, engagement, and productivity. With a keen eye for detail and a passion for hospitality, this role ensures that every interaction and touchpoint contribute to a seamless, welcoming, and efficient work environment.

The ideal candidate understands that it’s the details, service, and hospitality that make a workplace truly exceptional. They take pride in delivering every aspect of the job, knowing their work directly enhances the experience of employees working in the office, as well as visitors.

         

          

Job Duties and Responsibilities

• Customer & Workplace Support

  • Partner with internal teams and external vendors to coordinate meeting, event, and workplace service requests (Workplace Solutions, Facilities Operations, Event Planning, Security, Catering, etc.).

  • Use systems such as weThrive, Outlook, and CAFM to manage requests, maintain room information, and provide timely updates.

  • Deliver strong customer service and maintain positive working relationships with key stakeholders.

• Room, Event & Space Services

  • Perform meeting, training, and event room setups and teardowns.

  • Reset restricted and specialty spaces to standard configurations.

  • Ensure rooms meet quality, safety, and readiness standards.

• Furniture Installation & Support

  • Install, adjust, repair, and maintain office and system furniture.

  • Coordinate and occasionally oversee external furniture installers or moving crews.

  • Conduct warranty assessments and support claims.

  • Document as-built layouts and update AutoCAD/FM Systems.

  • Assist with equipment and furniture validation walk‑throughs.

• Preventive Maintenance (Non‑Mechanical)

  • Perform light preventive maintenance on workplace equipment (e.g., bottle filler filters, Bevi/coffee machines, clock resets).

  • Complete minor non‑mechanical repairs to support safe and functional spaces.

  • Assist Operations by handling tasks that free mechanics to focus on building systems.

• Supplies, Inventory & Safety

  • Order and maintain inventory of supplies and small parts for scheduled maintenance.

  • Keep storage rooms and equipment areas organized.

  • Follow all safety protocols and complete work professionally and neatly.

• Project & Program Support

  • Support cross-functional initiatives, facility projects, and workplace programs.

  • Assist with office moves, ergonomics tasks, and broader workplace services as needed.

Required Job Qualifications

• 3 years of experience in Workplace and Meeting Services within a Corporate Facilities setting.

• Ability to excel in a fast-paced environment while demonstrating professionalism, poise, and sound judgment.

• Ability to manage multiple projects and adapt to evolving workplace needs.

• Proficiency in Microsoft Office Suite, Teams, Outlook.  Familiarity with FM Systems, AutoCAD, Cricut, or ability to learn quickly.

 

Other Critical Factors

• Strong attention to detail, problem-solving skills, and a customer-first mindset.

• Good decision making, prioritization and organization skills.

• Excellent customer service, collaboration, and problem-solving skills.

• Good written and verbal communication skills.

• Works well in a team environment.

 

Physical Requirements:

• Must be able to lift and carry up to 25 lbs. regularly.

• Requires frequent walking, standing, and sitting throughout the day.

• Ability to bend, stoop, and reach as needed to perform tasks.

• Comfortable working in various environments, including indoor and outdoor settings.

              

Pay Transparency

 

Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $22.92 - $31.01 per hour, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.

 

Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.

 

The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.

 

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to [email protected] or call 800-847-4836 and request Human Resources.