General Manager - Big Buns (Reston)
full-time•Reston
About this role
Overview
Responsibilities
Qualifications
Are you a passionate and driven leader who thrives in a fast-paced, guest-focused environment? We’re looking for a dedicated General Manager to take the lead in delivering outstanding dining experiences while upholding the values that define our restaurant.
In this key role, you will oversee all aspects of daily operations—including both kitchen and front-of-house—ensuring smooth execution, exceptional service, and a welcoming atmosphere. You’ll inspire and develop your team, manage financial performance, and uphold the highest standards of quality, safety, and hospitality.
Responsibilities
- Manage daily restaurant operations, including kitchen and front-of-house activities.
- Lead and develop staff, ensuring a cohesive and efficient team.
- Ensure exceptional service and guest satisfaction.
- Manage budgets, control costs, and optimize profitability.
- Maintain adherence to health, safety, and quality standards.
- Requires 50–55 hours per week, including evenings and weekends as business needs dictate.
Qualifications
- Proven leadership and managerial experience.
- Strong communication and problem-solving skills.
- Industry knowledge and financial acumen.
- Customer-focused mindset and adaptability.
- Use hands and arms to operate reservation systems and phones.
- Clear verbal communication skills and ability to interact with guests in a busy environment.
- Ability to remain calm and composed while multitasking in a fast-paced setting.
Physical Requirements:
- Ability to stand and walk for extended periods during scheduled shifts
- Frequent bending, reaching, stooping, and lifting
- Ability to lift and carry items weighing up to 40–50 pounds
- Capability to work in a fast-paced environment
- Tolerance for exposure to heat, steam, noise, and kitchen equipment
- Ability to operate standard restaurant equipment safely
- Quick response to operational needs and emergency situations
Competitive Benefits:
- Health/Dental/Vision
- Paid Time Off
- 401(k), matched up to 4%
- Short- and Long-Term Disability
- Tuition Reimbursement
- Employee Referral Program
- Pet Insurance
- Discounts: Hotels, Travel, Tickets, Restaurants
- Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school.
Who We Are:
At Big Buns, we take pride in using great ingredients and obsess over the small details that make our products stand out. We're inspired by a true love for burgers, and the belief that eating out, in, or on-the-go, should feel like a fun backyard party with delicious food, ice-cold drinks and good friends. Join us at Big Buns and be part of a team that values teamwork, exceptional service, and creating memorable moments for our guests through our delicious food.
Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/
We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.
What you'll do
- The General Manager will manage daily restaurant operations, ensuring exceptional service and guest satisfaction. They will also lead and develop staff while managing budgets and maintaining quality and safety standards.
About Thompson Hospitality Corporation
Thompson Hospitality is the largest minority-owned Food Service, and one of the largest Retail Food and Facilities Management companies in the country. It’s a trusted position which has given us a sensibility we also bring to our restaurant group and retail operations.
We’re a family-run organization, built on values that carry over to more than twenty years of client, customer, and community relationships. Every one of us has the same goal: to provide the ultimate client experience. We ask, “How else can we help?” Then we make magic happen.
"It isn’t simply what you do in your life that matters,
it’s who you are."
This was the creed of Thompson patriarch and teacher, Fred Thompson, Sr. And this is how his children, Warren, Fred Jr., and Benita, have chosen to lead this company since its founding in 1992.
What we do every day is in service of our many clients, customers, and communities across the country. We look at every person and project as the most important one of the day. And we are always adding services, products, and systems that make your life easier.Recognized as “Company of the Year” in 2010 by Black Enterprise Magazine, we’re a company whose performance is guided by six simple standards
Serve the Highest Quality Food Provide World-Class Service
Maintain Flexibility to Better Serve Our Clients
Be Accountable For Our Actions
Celebrate Diversity
Give Back to Our Communities
Our mission is to provide a positive experience to every relationship in which we are involved: one Guest, one Client, one Team Member at a time.
Ready to join Thompson Hospitality Corporation?
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Frequently Asked Questions
What does a General Manager - Big Buns (Reston) do at Thompson Hospitality Corporation?
As a General Manager - Big Buns (Reston) at Thompson Hospitality Corporation, you will: the General Manager will manage daily restaurant operations, ensuring exceptional service and guest satisfaction. They will also lead and develop staff while managing budgets and maintaining quality and safety standards..
Is the General Manager - Big Buns (Reston) position at Thompson Hospitality Corporation remote?
The General Manager - Big Buns (Reston) position at Thompson Hospitality Corporation is based in Reston, Virginia, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the General Manager - Big Buns (Reston) position at Thompson Hospitality Corporation?
You can apply for the General Manager - Big Buns (Reston) position at Thompson Hospitality Corporationdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.