About this role
ServiceNow Developer
Who We Are: ThinkTek LLC is a fast-growing Certified SBA 8(a) and Service-Disabled Veteran-Owned Small Business (SDVOSB) company. We specialize in providing management and technology consulting services to support the business and technology modernization efforts of the Federal Government. ThinkTek was formed with the specific purpose of providing its clients a tailored solution around Program & Project Management, Strategic Planning, and IT Operations.
Position Description: ThinkTek is seeking an experienced ServiceNow Developer/Administrator to engage in a broad range of platform administration, configuration, and development activities. The development team is responsible for all facets of support, administration, configuration, and development to meet complex customer needs. Responsibilities and experience with ITSM, ITOM, and ATF (Automated Test Framework).
Required
- Minimum of an Acitve DoD Secret clearance
- B.S Computer Science or comparable, can substitute work experience in lieu of degree.
- Two (2) years of experience with the ServiceNow platform as an administrator/developer.
- Active/Current ServiceNow CSA or above.
- ITSM and ITOM experience, including CMDB, and Asset Mgmt., and portal.
- Experience in ServiceNow development (GLIDE, Business Rules, Client Scripts, UI Policies, Flow Designer, ACLs, Script Includes, UI Scripts, APIs).
- Attention to detail and the ability to listen to stakeholder business requirements and translate to a working, maintainable, technical solution.
- Produce tangible deliverables (requirements specifications, design deliverables, projects objectives, within predetermined timelines.)
- Proficiency in troubleshooting, debugging, error log analysis and researching solutions.
ThinkTek LLC is proud to be an Equal Opportunity Employer (EOE), making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. ThinkTek offers medical, dental, and vision insurance to all full-time employees; PTO and a variety of other paid leave options are also available. You can read more about ThinkTek benefits at https://www.thinktekllc.com/careers/.
Other facts
About ThinkTek
ThinkTek LLC, a Certified SBA 8(a) Service-Disabled Veteran-Owned Small Business (SDVOSB), and ISO 9001:2015 Certified company, is a trusted provider of advanced analytics, IT modernization, organizational/enterprise transformation, financial management transformation, audit readiness, system and software development, and DevSecOps solutions. We specialize in engineering, optimizing, and securing scalable digital ecosystems that enhance the Federal government's ability to achieve mission objectives. At ThinkTek, we drive innovation through AI-powered analytics, enterprise IT and wireless solutions, and automation, enabling data-driven decision-making and seamless digital transformation. Our expertise includes IT infrastructure optimization, full-cycle software development, agile DevSecOps implementation, and intelligent process automation. Additionally, we deliver cloud migration and cybersecurity solutions that strengthen and protect critical government operations from evolving threats. With a proven track record of success in transforming organizations, modernizing legacy systems, supporting mission-critical applications, and optimizing IT infrastructure, ThinkTek is shaping the future of government operations and technology through innovation, efficiency, and security.
What you'll do
- The ServiceNow Developer/Administrator will engage in platform administration, configuration, and development activities. The role involves supporting complex customer needs through various development and administrative tasks.
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