Lithuanian Account Manager (Remote)
full-time•Budapest
Summary
Location
Budapest
Type
full-time
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About this role
Role overview
As a Remote Account Manager, you will manage and support a portfolio of Lithuanian and international clients primarily through online channels (calls, email and video meetings).
We are looking for someone who enjoys stability, client care and ownership, and who is comfortable working independently in a remote, high-context environment.
You will be the main point of contact for your clients, responsible for relationship quality, issue resolution, and day-to-day account health, while confidently setting boundaries. You will support the full client lifecycle, from lead conversion through onboarding to long-term retention.
As a Remote Account Manager, you will manage and support a portfolio of Lithuanian and international clients primarily through online channels (calls, email and video meetings).
We are looking for someone who enjoys stability, client care and ownership, and who is comfortable working independently in a remote, high-context environment.
You will be the main point of contact for your clients, responsible for relationship quality, issue resolution, and day-to-day account health, while confidently setting boundaries. You will support the full client lifecycle, from lead conversion through onboarding to long-term retention.
Key responsibilities
- Client relationship & communication - Own and maintain long-term client relationships remotely via phone, email, messaging tools, and online meetings. Act as the primary point of contact for assigned accounts, and support lead conversion by understanding client needs and clearly presenting relevant solutions.
- Account ownership & coordination - Understand each client’s business goals and operational context. Ensure smooth day-to-day account operation and client satisfaction. Identify opportunities for account growth and upsell additional products or services. Communicate account status, risks, and updates internally.
- Product & support focus - Maintain a strong understanding of SabeeApp’s product offering. Provide product education and guidance tailored to client needs. Support clients in using the product effectively.
- Remote work & self-management - Work independently with minimal daily supervision. Manage priorities across multiple platforms and be disciplined in administration (Slack, Hubspot, calls, meetings). Participate in occasional client visits (within Lithuania). Visit HQ approximately twice per year (financially supported by the company).
Requirements
- Native-level Lithuanian and professional English (additional languages are a plus)
- Experience in a hotel-industry-related role (operations, front desk, reservations, revenue, PMS, etc.)
- Strong time management and prioritisation skills. Focused and structured while managing day-to-day tasks.
- High emotional intelligence: empathy, conflict handling, client calming
- Excellent written and verbal communication across remote channels
- Comfortable with routine, as well as working alone and remotely for extended periods
- Ability to set boundaries with clients and prioritise with internal teams.
- Basic commercial mindset: able to support lead conversion without aggressive sales pressure.
- B category drivers licence
What we offer
- Remote-first role with long-term stability
- Structured onboarding and internal training
- Genuine work–life balance
- Company laptop provided
- Annual team-building events and periodic in-person meetups
- Loyalty programme
Other facts
Tech stack
Client Relationship Management,Communication,Account Coordination,Product Knowledge,Remote Work,Self-Management,Time Management,Emotional Intelligence,Conflict Handling,Client Support,Lead Conversion,Upselling,Boundary Setting,Professional English,Lithuanian Language,Hotel Industry Experience
About ThePass Kft.
SabeeApp is a cloud-native Property Management System built for how hotels really work.
Loved for its intuitive design and ease of use, it brings every essential tool together in one platform — Channel Manager, Booking Engine, SabeePay payment gateway, Housekeeping App, Smart Solutions, and the GuestAdvisor guest app.
Made for independent hotels, hostels, and serviced apartments, SabeeApp helps teams manage operations from anywhere, automate daily tasks, and focus on genuine hospitality instead of admin.
Trusted by thousands of properties worldwide, it combines intuitive automation with real hospitality understanding.
Team size: 51-200 employees
Website: https://www.sabeeapp.com
LinkedIn: Visit
Industry: Hospitality
Founding Year: 2013
What you'll do
- The Account Manager will manage and support a portfolio of clients, ensuring relationship quality and issue resolution. They will also support the full client lifecycle from lead conversion to long-term retention.
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Frequently Asked Questions
What does a Lithuanian Account Manager (Remote) do at ThePass Kft.?
As a Lithuanian Account Manager (Remote) at ThePass Kft., you will: the Account Manager will manage and support a portfolio of clients, ensuring relationship quality and issue resolution. They will also support the full client lifecycle from lead conversion to long-term retention..
Why join ThePass Kft. as a Lithuanian Account Manager (Remote)?
ThePass Kft. is a leading Hospitality company.
Is the Lithuanian Account Manager (Remote) position at ThePass Kft. remote?
The Lithuanian Account Manager (Remote) position at ThePass Kft. is based in Budapest, Central Hungary, Hungary. Contact the company through Clera for specific work arrangement details.
How do I apply for the Lithuanian Account Manager (Remote) position at ThePass Kft.?
You can apply for the Lithuanian Account Manager (Remote) position at ThePass Kft. directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about ThePass Kft. on their website.