About this role
For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.
Position Summary
The Staffing Assistant supports the overall efforts of the Staffing team, including high-quality service delivery, client relationship management, and caregiver recruitment, development, and retention. The Staffing Assistant will help ensure HCA’s consistent and high-quality operations, the accuracy of caregiver records, and, when fully trained, direct management of the office’s caregiver team. Help with On-Call in rotation with the team.
Minimum Qualifications
High school diploma or equivalent.
Excellent customer service skills.
Computer proficiency and ability to document timely and accurately in system .
Excellent phone etiquette.
Preferred
One year of experience in health care, elder care, social work or related industry
Bilingual English/Spanish
Benefits for full time employees
- Medical/Dental/Vision Insurance
- TouchCare VirtualCare
- Life Insurance
- Health Savings Account
- Flexible Spending Account
- 401(k) Matching
- Employee Assistance Program
- PTO Plan for Non-Exempt Employees
- Flexible PTO Plan for Exempt Employees
- Holidays and Floating Holidays
- Pet Insurance
TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
California Residents Only:
In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.
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Other facts
About TheKey
For 24 years, TheKey has earned the trust of discerning families by delivering science-backed, thoughtful home care that goes beyond basic tasks and elevates life at home. Our dedicated care teams use the proprietary Balanced Care Method® to support cognitive, physical, social, and emotional well-being, helping clients live more meaningful and independent lives at home. With local caregivers and care teams backed by national expertise and resources, we provide the personal touch families deserve with the comprehensive approach to care they need. Our commitment to excellence is reflected in our 4.8 Google rating and the trust gained providing 12 million hours of care each year. At TheKey, we anticipate needs, track progress, and ensure families feel supported every step of the way.
What you'll do
- The Staffing Assistant supports the Staffing team in delivering high-quality service and managing client relationships. They also assist in caregiver recruitment, development, and retention.
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