About this role
Why ThedaCare?
Living A Life Inspired!
Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.
At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.
Benefits, with a whole-person approach to wellness –
- Lifestyle Engagement
- e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support
- Access & Affordability
- e.g. minimal or zero copays, team member cost sharing premiums, daycare
Summary :
The Scheduler performs scheduling duties for patients of outpatient diagnostic services at ThedaCare. Performs functions while meeting the mission and goals of ThedaCare and regulatory compliance requirements.Job Description:
Schedule:
Monday - Friday
8:00am -5:00pm
No weekends No Holidays
KEY ACCOUNTABILITIES:
Schedules and pre-registers patients using appropriate procedures based on physician orders.
Selects accurate medical records for patient safety.
Provides proper patient instructions while providing excellent customer service.
Facilitates the flow of patient forms, patient letters, and data collection per department needs.
Collects and enters all necessary demographic, clinical, billing, and insurance information from customers or responsible parties to facilitate a seamless customer experience.
Proactively problem solves access issues that arise when scheduling to meet stakeholders needs which can include adjusting schedules to utilize unused time due to cancellations and to accommodate patient needs.
Performs administrative tasks to support operational needs of area.
QUALIFICATIONS:
High School diploma or GED preferred
Must be 18 years of age
PHYSICAL DEMANDS:
Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance
Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties
WORK ENVIRONMENT:
Climate controlled office setting with daily movement throughout the facility
Interaction with department members and other healthcare providers
approved 12.5
Scheduled Weekly Hours:
20Scheduled FTE:
0.5Location:
CIN 3 Neenah Center - Appleton,WisconsinOvertime Exempt:
NoWorker Shift Details:
Other facts
About ThedaCare
For nearly 115 years, ThedaCare® has been improving the health and well-being of the communities it serves in northeast and central Wisconsin. The organization delivers care to more than 650,000 residents in 17 counties, and employs approximately 7,000 providers and team members at 180 points of care, including nine hospitals. As an organization committed to being a leader in Population Health, team members are dedicated to empowering people to live their unique, best lives.
In 2024, ThedaCare and Froedtert Health combined to form one system to strengthen local health care and provide high-quality services for treatment and prevention in a coordinated manner.
What you'll do
- The Scheduler performs scheduling duties for outpatient diagnostic services, ensuring patient safety and excellent customer service. They also facilitate the flow of patient forms and data collection while addressing access issues that arise during scheduling.
Ready to join ThedaCare?
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