Summary
Location
Arnold
Type
full-time
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About this role
Overwhelmingly, people who decide they want to be a part of the Y in Central Maryland tell us they do so because it reflects their values and a conscious decision, they’ve made about how they choose to live their lives. The happiest and most fulfilled Y associates are those who are motivated to help others and who want to be a part of something larger than themselves. If this speaks to your heart, then we invite you to join our team. Be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.
POSITION SUMMARY:
Under the supervision of the Fitness Director, or other assigned associate, Fitness Coach is responsible for delivering excellent services to all members, guest, and program participants. The primary function of the Fitness Coach will be to highly engage with members, guest, and program participants including fitness appointments, general member use, member services/events, and providing a safe environment.
ESSENTIAL FUNCTIONS:
- Reports to work in uniform a minimum of ten minutes prior to assigned shift in order to receive communications and instructions from supervisor or associate.
- Provide excellent services to members, guest, and program participants in the Y center, on the phone, and through email exchange
- Through engagement, build meaningful relationships with members, guest, and program participants with positive and solution driven interaction
- Regularly circulating through the fitness center(s) greeting, interacting, and supporting member’s use including enforce guidelines and policies, offering support and suggestions, or giving general support and encouragement remembering to be sensitivity and patience with member’s different needs
- Conduct high quality and highly engaged fitness appointment for members to be better educated and establish good workout habits
- Make equipment accessible for all members
- Coach and encourage members to meet their wellness goals
- Monitor, clean, and inspect equipment regularly; report any challenges or concerns
- Adhere/enforce to all policies, guidelines, rules, and best practices as outlined by the Y in Central Maryland with positive interaction
- Leader in handling conflict, concerns, member frustrations, and unusual center situations
- Informing proper leaders of operating challenges and/or conflicts during operating hours (either with members and/or associates)
- Focus on quality experiences and engagement within programs, services, and activities
- Promotes a professional image and maintains a clean and safe environment at all times.
- Ability to work with diverse population, all ages, genders, and sexual orientations
- Attend and actively participate in all meetings as assigned
- Incorporate the four character values of the YMCA: Caring, Honesty, Respect, and Responsibility and adhere to the YCM Code of Conduct
- Communicate the Y mission and objectives to the community.
- Assist in all other areas as assigned.
Other facts
About The Y in Central Maryland
A MEANINGFUL CAREER IS A BEAUTIFUL THING
At the Y, we offer careers that are more than just “work”. Y associates move with purpose; they have meaningful careers doing what they love, inspiring others, and making a positive impact on the community.
When you join the Y in Central Maryland team, you join a very special family of diverse professionals who have made the intentional decision to be a part of a cause-driven, charitable organization where they can build their career
EQUITY STATEMENT
The Y in Central Maryland strives to reflect and celebrate the rich diversity of the communities we serve. In the face of the undeniable fact that systemic racism has permeated our country’s institutions, including our Y, we believe that we need not only respond to inequities, but also actively seek them out and address them. This is not only a moral imperative, but it makes us a stronger, more effective organization.
Our Y seeks to be for all, and to be for all means that we clearly state that Black lives matter. By stating this, we are not lessening the value of other lives. It is a recognition that in the past and in the present, racism has resulted in unequal opportunities. It is a call for equality, equity and justice for all.
We do this work with humility, recognizing that we must always first start from within.
We expect and ask that all stakeholders embrace that equity and anti-racism are central to the Y’s mission and values and hold us accountable in this journey towards making “For a better us” have real meaning.
For our full equity statement, please visit https://ymaryland.org/mission/aboutus/equity
EMPLOYEE AND FAMILY BENEFITS
At the Y, we invest in our associates’ well-being and the well-being of their families. This comprehensive focus includes tangible benefits. For a full list please visit ymaryland.org/careers
What you'll do
- The Fitness Coach is responsible for delivering excellent services to members and guests, engaging with them to build meaningful relationships and support their fitness goals. They will also monitor and maintain equipment, enforce guidelines, and handle member concerns.
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