As a Community Health Worker I, you will contribute significantly to the YMCA and the broader community we serve by fostering experiences that enhance individuals' health and well-being, sense of purpose, acceptance, and belonging. This role also includes supporting volunteerism. 

As a vital member of the Community Health team, your responsibilities will include engaging in activities related to achieving goals established by grant-related initiatives such as SNAP, Harm Reduction, Food Access, Population Health, and other related programs. In your role, you will engage in community outreach and resource coordination, such as screening, referrals, counseling, and care management, ensuring connections to appropriate health insurance, resources, housing, programs, and services. Utilizing the SDOH screening tool, you will identify individuals' needs and provide a warm hand-off to relevant health and social service resources. You will contact resource organizations using established guides and existing hospital and community services, addressing needs such as transportation, food insecurity, housing, and economic stability. All referrals will be documented.

You will participate in and support the coordination of community-based outreach events and serve at our food pantries located at multiple YMCA locations. CHW I’s will implement evidence-based chronic disease prevention programs. Each CHW I will also manage a caseload of community members from Druid Hill and Weinberg YMCA engaged in evidence-based health and wellness interventions. 

Your role will include leading quarterly YMCA Community Health Events and attending various West Baltimore community events to enhance the presence of YMCA CHWs. You will coordinate with the Y Fresh Mart coordinator to address community food insecurity and participate in Y on the Fly events to disseminate information on physical fitness and healthy food.

ESSENTIAL FUNCTIONS:  

- Provide coordinated resources during community events.

- Manage a caseload of clients seeking resource referrals.

- Assist clients in their homes, community, or clinic settings, explaining the program's purpose and impact on their well-being.

- Help patients identify socio-economic issues affecting their health and develop management plans and goals.

- Document all client interactions, submit monthly reports, and maintain comprehensive electronic client files.

- Coach patients in managing chronic health conditions and self-care.

- Assist patients in understanding care plans and instructions, motivating them to engage in their health and well-being.

- Help clients access health-related services, including obtaining a medical home and overcoming barriers to medical care and social services.

- Support the implementation of the Y’s Food Access Program.

- Provide support and advocacy during medical visits, ensuring clients' medical needs and referrals are communicated.

- Follow up with clients and providers regarding health and social services plans.

- Facilitate communication and coordinate services between providers and clients.

- Monitor and track clients' compliance with care plan objectives.

- Travel extensively to client homes, community locations, agencies, and outreach destinations.

- Perform miscellaneous job-related duties as assigned.

Y Leadership Competencies:  

Advancing Our Mission & Cause - Provide visionary leadership to the organization and to ensure that all resources are mobilized to  adapt to new challenges and needs in the community  

Building Relationships - Connect people to the Y’s cause by developing inclusive relationships, partnerships and collaborations so that  Ys can co-create solutions to pressing social needs 

Leading Operations - Ensure relevance, effectiveness, and sustainability of the organization so that we can continue to fulfill our  promise to the community  

Developing & Inspiring People - Support the holistic development of self and others so that everyone can embrace the Y’s cause,  sustain the Y’s culture, and inspire others to take individual and collective action to further our impact  

QUALIFICATIONS: 

EDUCATION 

•  A High School Diploma 

EXPERIENCE 

• Prior experience with food distribution and Food Pantry work 

• Prior experience managing and training volunteers 

SKILLS 

•  Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. 

•  Knowledge of community agencies and resources.

• ∙ Working knowledge of multi-system outreach programs related to health care delivery, clinical education, and health-related services.

• Ability to plan, implement, and evaluate individual client care plans.

• Knowledge of transportation and other barriers to care that may be encountered by the client.

• Ability to communicate medical information to health care professionals and care coordinators over the telephone. ∙ Skill in the use of personal computers and related software applications, including e-mail.

• Skill in organizing resources and establishing priorities.

• Creative and analytical thinking. 

WORKING CONDITIONS: 

∙ Stand in one area and walk for extended periods of time. 

∙ Ascend and descend steps. 

∙ Occasional outdoor activities. 

∙ Lift and move up to 20lbs. 

ENVIRONMENTAL FACTORS, AND PHYSICAL REQUIREMENTS: 

● Physically able to successfully complete required job functions, including use of hands, arms, and fingers, able to talk and hear, use a computer, sit and stand, regularly move/lift up to 50 pounds, enter all Y environments (office spaces, indoor and outdoor maintenance/mechanical areas, fitness areas, pool and pool space, camping areas, unimproved outdoor locations, and other program areas). 

Accountability: 

Accountable for completion of assigned goals as measured by the number of people served, cause-driven measures, service satisfaction scores, operating results, and supervisor evaluation of assigned duties.  

An offer of employment is contingent upon receipt of satisfactory results to meet the minimum requirements of the position. The requirements may include background checks, drug tests, driver’s license records, CPS, and/or criminal background checks. 

Additional driver’s license checks, CPS, criminal background checks, alcohol, and/or drug testing may be required to be processed in the future to meet and/or maintain the requirements of this position. 

I have read the above job description and understand and accept all of the responsibilities. I will acquire the required certifications and maintain those certifications throughout my employment with the Y in Central Maryland. I understand that in the event I am unable to perform the job as outlined in this description or in accordance with any YMCA rule, policy, or regulation or I do not maintain my certifications, I will be released from employment at the YMCA.