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Technical Support Specialist - ILM London
full-timeLondon

Summary

Location

London

Type

full-time

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About this role

Job Posting Title:

Technical Support Specialist - ILM London

Req ID:

10140929

Job Description:

Position Summary

We are looking for a Technical Support Specialist who reflects the innovative spirit, creative talent, production excellence and passion for great filmmaking that define ILM.

Partnering closely with ILM Tech teams, they will help contribute to ensure operations run smoothly for our employees.  

Responsibilities include:

• Maintains computer systems and associated IT equipment within our offices and facilities.
• Communicates effectively with teams to ensure equipment is always production ready.
• Efficient installation and configuration of software as well as troubleshooting and repair of malfunctioning software in a Linux and Windows environment.
• Manage end user expectations and systems issues using technical and client service skills.

Required Knowledge,  Skills and Experience:

• Exceptional level of communication- listening, comprehension and effective communication to demonstrate to the client / ILM teams that you can solve their problem.
• Friendly, approachable and a “can do” attitude.
• Rapid response to technical challenges- must be able to “think / act quickly” to resolve new technology needs for production.
• Self-starter, energetic, strong organizational skills and ability to prioritize workload.

Technical Skills Required:
 

• Demonstrated ability to perform typical network troubleshooting / performance issues.
• Strong working knowledge of Linux and Windows Operating systems.
• Good level of knowledge of networking principles and equipment (Switches, routers, cabling, VLANs etc).
 

6 month Fixed Term Contract

Applications close 27th January 2026

This role is On-site, which means the employee is required to work full-time on-site at a Company designated location

Job Posting Segment:

ILM London

Job Posting Primary Business:

ILM London

Primary Job Posting Category:

Workplace Services

Employment Type:

Full time

Primary City, State, Region, Postal Code:

London, United Kingdom

Alternate City, State, Region, Postal Code:

Date Posted:

2026-01-20

Other facts

Tech stack
Technical Support,Communication,Problem Solving,Linux,Windows,Networking,Troubleshooting,Installation,Configuration,Client Service,Organizational Skills,Self-Starter,Performance Issues,Equipment Maintenance,Production Ready,Rapid Response

About The Walt Disney Company

Imagine a career at Disneyland Paris.
From the moment you arrive, you’ll be immersed in a dynamic and multicultural team of talent that welcomes our Guests every day to create magical souvenirs they’ll cherish forever. Since 1992, we’ve opened our Park gates to 320 million visitors and made the dreams of millions come true!

You too could be part of the magic!

The success in delivering these projects and their stories is thanks to our team of 15,000 Cast Members who live Walt Disney’s vision: they bring imagination and wonder to our guests while seeing their own careers flourish.

And this is where you can get involved. We have 500 different job profiles across our corporate and operations departments, so whether you’re interested in the operational roles within our Park, maybe to work part-time alongside your studies, or if you’re interested in Marketing, Finance, Engineering and our other corporate roles, we invite you to apply to us!

Discover our many career opportunities in our recruitment website careers.disneylandparis.com :

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Entertainment Providers
Founding Year: 1992

What you'll do

  • The Technical Support Specialist will maintain computer systems and IT equipment, ensuring they are production ready. They will also communicate effectively with teams and manage end-user expectations regarding systems issues.

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Frequently Asked Questions

What does a Technical Support Specialist - ILM London do at The Walt Disney Company?

As a Technical Support Specialist - ILM London at The Walt Disney Company, you will: the Technical Support Specialist will maintain computer systems and IT equipment, ensuring they are production ready. They will also communicate effectively with teams and manage end-user expectations regarding systems issues..

Why join The Walt Disney Company as a Technical Support Specialist - ILM London?

The Walt Disney Company is a leading Entertainment Providers company.

Is the Technical Support Specialist - ILM London position at The Walt Disney Company remote?

The Technical Support Specialist - ILM London position at The Walt Disney Company is based in London, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Technical Support Specialist - ILM London position at The Walt Disney Company?

You can apply for the Technical Support Specialist - ILM London position at The Walt Disney Company directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about The Walt Disney Company on their website.