About this role
Are you looking for a career and not just a job in the Medical field? Virginia Cancer Specialists, an affiliate of McKesson Specialty Health and US Oncology, a leader in Cancer care, is seeking a highly energetic and enthusiastic Full Time Receptionist for our Arlington office who is organized, self-motivated, responsible and a multi-tasker with great customer service skills and attention to detail. GREAT BENEFITS INCLUDE: Medical, Dental, Vision, Paid Holidays, and 401(k).
OVERVIEW:
Under direct supervision, our Receptionists are responsible for greeting patients and visitors in a prompt, courteous, and professional manner, and serving as a liaison between patient and medical staff. Insures all forms are complete, accurate, and signed according to company guidelines. All staff support and adhere to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.
Responsibilities
This position requires a detail-oriented, multi-tasking professional with strong customer service and computer skills. Successful candidates will have a track record of initiative, continuous learning, teamwork, and integrity in a medical office environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.
- Obtains demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system.
- Registers all new patients into the system. Prepares and organizes new patient charts. Notifies nursing staff of patient arrivals, placing charts in appointment order. Assists in preparing charts for next day appointments and prints schedules as needed.
- Answering multiple phone lines
- Collects co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary.
- Posting Daily charges
- Distributes condolence cards to patients families as requested.
- Maintains lobby area in a neat and orderly manner.
- Identifies no shows and forwards for patient notification.
- Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
- Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
- Prepares correspondence, memos, forms and other typing as requested by supervisor.
- Perform other duties as assigned
Qualifications
MINIMUM QUALIFICATIONS:
High school diploma or equivalent required. Position is entry level and requires 1-3 years experience, preferably in a medical setting.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier and other such office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.
Join us at Virginia Cancer Specialists, where meeting and exceeding the needs of our patients is our primary goal!
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Other facts
About The US Oncology Network
Every day, The US Oncology Network helps approximately 3,300 providers deliver value-based, integrated care for patients—close to home. Through The Network, these independent doctors come together to form a community of shared expertise and resources dedicated to advancing local cancer care and to delivering better patient outcomes. The Network provides doctors with access to coordinated resources, best business practices, and the experience, infrastructure and support of McKesson. This collaboration allows the doctors in The Network to focus on the health of their patients, while McKesson focuses on the health of their practices. Together, The Network and its affiliated physicians are committed to the success of independent practices, everywhere. For more information, visit www.usoncology.com.
What you'll do
- Receptionists greet patients and visitors, ensuring a professional and courteous experience. They also manage patient information, assist with chart preparation, and handle phone calls and payments.
Ready to join The US Oncology Network?
Take the next step in your career journey