Front Office Coordinator
full-time•Valparaiso
About this role
Overview
SCOPE: Responsible for the coordination and operation of the Front Office functions. Acts as liaison with physicians, patients and other office staff. Responsible for assisting in the development of and administration of office policies and procedures. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: -Coordinates office procedures with medical staff, and billing office to ensure smooth flow of information within departments. -Participates in the completion of month-end close checklist for all assigned items to ensure meeting or exceeding corporate timelines. -Implements and complies with Company Reimbursement Policies and Procedures to maximize efficiency. -Reviews all attorney requests and records to ensure proper authorization has been obtained and all documentation is present. -Oversees insurance verification process, in addition to patient financial counseling to ensure patients are apprised of financial obligations. -Ensures that authorizations are obtained in a timely manner. -Reviews posting of charges from encounter forms and hospital charges within 24 hours. Reviews daily encounter forms for completeness and accuracy, following up with appropriate person(s) to obtain complete information. -Maintains knowledge of current health care and billing trends and practices. MINIMUM QUALIFICATIONS: High school diploma or equivalent required. Minimum three years of medical office experience. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves frequent interaction with staff, patients and the public.
SCOPE: Responsible for the coordination and operation of the Front Office functions. Acts as liaison with physicians, patients and other office staff. Responsible for assisting in the development of and administration of office policies and procedures. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards. ESSENTIAL DUTIES AND RESPONSIBILITIES: -Coordinates office procedures with medical staff, and billing office to ensure smooth flow of information within departments. -Participates in the completion of month-end close checklist for all assigned items to ensure meeting or exceeding corporate timelines. -Implements and complies with Company Reimbursement Policies and Procedures to maximize efficiency. -Reviews all attorney requests and records to ensure proper authorization has been obtained and all documentation is present. -Oversees insurance verification process, in addition to patient financial counseling to ensure patients are apprised of financial obligations. -Ensures that authorizations are obtained in a timely manner. -Reviews posting of charges from encounter forms and hospital charges within 24 hours. Reviews daily encounter forms for completeness and accuracy, following up with appropriate person(s) to obtain complete information. -Maintains knowledge of current health care and billing trends and practices. MINIMUM QUALIFICATIONS: High school diploma or equivalent required. Minimum three years of medical office experience. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves frequent interaction with staff, patients and the public.
Other facts
Tech stack
Coordination,Medical Office Procedures,Insurance Verification,Patient Financial Counseling,Authorization Management,Billing Procedures,Compliance,Documentation Review,Communication,Attention to Detail,Time Management,Problem Solving,Team Collaboration,Customer Service,Office Administration,Health Care Trends
About The US Oncology Network
Every day, The US Oncology Network helps approximately 3,300 providers deliver value-based, integrated care for patients—close to home. Through The Network, these independent doctors come together to form a community of shared expertise and resources dedicated to advancing local cancer care and to delivering better patient outcomes. The Network provides doctors with access to coordinated resources, best business practices, and the experience, infrastructure and support of McKesson. This collaboration allows the doctors in The Network to focus on the health of their patients, while McKesson focuses on the health of their practices. Together, The Network and its affiliated physicians are committed to the success of independent practices, everywhere. For more information, visit www.usoncology.com.
Team size: 10,001+ employees
Website: http://www.usoncology.com
LinkedIn: Visit
Industry: Hospitals and Health Care
Founding Year: 1999
What you'll do
- The Front Office Coordinator is responsible for coordinating and operating the Front Office functions, acting as a liaison with physicians, patients, and office staff. They also assist in developing and administering office policies and procedures while ensuring compliance with the US Oncology Compliance Program.
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Frequently Asked Questions
What does a Front Office Coordinator do at The US Oncology Network?
As a Front Office Coordinator at The US Oncology Network, you will: the Front Office Coordinator is responsible for coordinating and operating the Front Office functions, acting as a liaison with physicians, patients, and office staff. They also assist in developing and administering office policies and procedures while ensuring compliance with the US Oncology Compliance Program..
Why join The US Oncology Network as a Front Office Coordinator?
The US Oncology Network is a leading Hospitals and Health Care company.
Is the Front Office Coordinator position at The US Oncology Network remote?
The Front Office Coordinator position at The US Oncology Network is based in Valparaiso, Indiana, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Front Office Coordinator position at The US Oncology Network?
You can apply for the Front Office Coordinator position at The US Oncology Network directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about The US Oncology Network on their website.