Outpatient Retail Pharmacy Technician - Prescription Intake and Call Center

Southlake Campus

Position Summary / Career Interest:

Join our growing Pharmacy Retail team! This is a full time day shift opportunity with a limited weekend commitment at our Southlake campus in Lenexa, Kansas.

This Pharmacy Technician position offers a dynamic mix of supporting operations within the pharmacy call center. Team members will work at the Southlake campus in Lenexa, KS, in the call center answering patient calls along with offline prescription intake, entry, and processing to keep pharmacy workflows running smoothly along.

Responsibilities and Essential Job Functions

• Performs ALL duties defined by standard work or other guidelines communicated by leadership under the direct supervision of a licensed pharmacist
• Operates computer systems to accurately input medication orders and obtain necessary patient information.
• Assists in maintaining pharmacy inventory and record keeping in accordance with state and federal law. Reports medication errors on a continuous basis.
• Assures timely distribution of prescribed medications and stock items as needed.
• Utilizes effective listening and communication skills. Maintains supervisor awareness of personal and team activities affecting the department. Exhibits proactive problem solving to address issues impacting departmental services.
• Maintains a plan for personal development and completion of competency validation records.
• Participates in personal goal setting and ongoing development of team members.
• Shares expertise by participating in the orientation and education of pharmacy employees and students.
• If applicable, participation in the quality management program is expected with the goal of improving services by monitoring processes, analyzing data, implementing interventions to improve and evaluating the effectiveness of those interventions.
• Responsibilities may include working to establish and maintain long and short term goals for the Quality Management Program; monitoring and documenting Quality Improvement Projects (QIPs) for progress in meeting QI goals; and providing guidance and education to staff on Quality Management priorities and projects. If applicable, as part of the program, the staff will uphold the quality of the Patient Management Program to include the development and reassessment of the program.
• Other duties may be assigned as required.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate or GED.

Preferred Education and Experience

• Bachelors Degree
• 1 or more years experience as a pharmacy technician in a hospital pharmacy offering comprehensive pharmacy services.

Required Licensure and Certification

• Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB) successful initial completion of PTCB or equiv National Pharmacy Technician Certification examination in accordance with Board of Pharmacy registration requirements. upon Hire
• Pharmacy Technician Registration - State Board of Pharmacy upon Hire
• Technician must maintain certification on an ongoing basis and complete all continuing education requirements.

Preferred Licensure and Certification

• Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB) OR equivalent National Pharmacy Technician Certification.

Time Type:

Job Requisition ID:

R-49939

Important information for you to know as you apply:

• The health system is an equal employment opportunity employer.  Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.  See also Diversity, Equity & Inclusion.

• The health system provides reasonable accommodations to qualified individuals with disabilities.  If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link [email protected].

• Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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