About this role
Job DetailsJob Location: NC The Umstead Hotel and Spa - Cary, NC 27513Position Type: Full TimeJob Shift: AM/DayBasic Job Function:
To help the overall day to day operation and long term outlook of the restaurant; to give each guest top-rated service with quality knowledge, understanding and interest in every component of the dishes and beverages that they serve.
Job Description:
Main duty is to provide polite, professional, fast, and courteous service. The level of professionalism expected is high. As a server, your section is the entire restaurant—the bar, the phone, the food line, etc. This isn’t to say you will have every table to yourself, all essential functions from taking orders to polishing glasses, pouring water and wine, bussing tables and resetting tables, to running food. All of these and more define our teamwork and attitude. Your positive attitude and how you fit into our team is essential. With that in mind the restaurant is your house and the guests are your guests. Treat them with respect, and you will receive the same in return. While the responsibility of assuring great service to the entire restaurant is big, with teamwork it becomes easy and flowing.
Job Requirements:
Report to work at the scheduled time, neatly groomed and in a clean uniform.
Accurately take food order from guest, place it into micros 100% accurately, obtain information of allergies and or special needs and communicate that efficiently.
Accurately deliver food from kitchen, Hot and Cold.
Assist in the clearing and resetting of tables, and transport of food to and from kitchens.
Coordinate activities with Servers to execute a smooth flowing dining experience for guests.
Display a cordial, accommodating, and hospitable disposition while interacting with guests.
Assist with In Room Dining service and performing duties in the kitchen, as assigned.
Transport supplies as needed.
In addition, other duties may be required as directed by your Manager.
*pay range includes tips*
QualificationsExperience:
Serving experience required; hospitality experience preferred
Customer service: 1 year (Preferred)
Restaurant experience: 1 year (Preferred)
Serving: 1 year (Preferred)
Food preparation: 1 year (Preferred)
Education:
High school or equivalent education required
Licenses or Certificates:
Ability to obtain and/or maintain any government required licenses, certificates or permits.
Grooming:
All employees must maintain a neat, clean and well-groomed appearance per The Umstead Hotel standards.
Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Restaurant type:
Fine dining restaurant
Shift:
8 hour shift
Weekly day range:
Weekend availability
About THE UMSTEAD HOTEL & SPA
Nestled lakeside on 12 acres of beautiful grounds in Cary, N.C., The Umstead Hotel and Spa is a calming retreat and luxury destination conceived and constructed to highlight and explore the interaction of art and nature.
Founded on genuine hospitality and Southern sophistication, The Umstead features 150 oversized guest rooms, elegant furnishings and signature amenities. The Umstead welcomes and inspires guests to find comfort, tranquility and indulgence in the meticulously landscaped property and the adjacent Umstead State Park, as well as the plush Umstead Spa and contemporary American cuisine of celebrated chef Steven Greene at its signature restaurant, Herons.
Independently owned and operated since opening in 2007, The Umstead Hotel and Spa is North Carolina’s first full-service hotel to receive the coveted AAA Five Diamond Award and is a Forbes Five Star rated property. For reservations and information, call 866.877.4141 or visit www.theumstead.com.