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The TJX Companies, Inc.
Retail Department Supervisor
full-time•New Orleans•$0k - $0k

Summary

Location

New Orleans

Salary

$0k - $0k

Type

full-time

Company links

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About this role

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

Opportunity: Grow Your Career

The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends. Role models exceptional customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Acts as Manager on Duty adhering to company policy and procedure
  • Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
  • Addresses immediate customer service issues and provides appropriate coaching to Associates
  • Exercises discretion regarding customer service policies to satisfy customers
  • Maintains accurate Associate coverage in service areas for a positive customer experience
  • Ensures Associates adhere to all operational procedures
  • Ensures opening/closing procedures are executed according to company guidelines
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Provides feedback, recognition and coaching to Associates
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We’re Looking For: You.

  • Able to work a flexible schedule, including nights and weekends
  • Team player, working effectively with peers and supervisors
  • Able to respond appropriately to changes in direction or unexpected situations
  • Knowledge of company standard software, systems, and procedures
  • Knowledge of merchandise flow in stores
  • Proven problem solving skills
  • Able to effectively coach, delegate, and follow-up on multiple people/tasks
  • Able to act quickly under challenging circumstances
  • Capable of multi-tasking
  • Superior communication and organizational skills with attention to detail
  • 1 year retail, 6 months leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

3042 Holiday Dr

Location:

USA TJ Maxx Store 0358 New Orleans LA

This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Other facts

Tech stack
Customer Service,Leadership,Teamwork,Problem Solving,Coaching,Communication,Organizational Skills,Attention to Detail,Flexibility,Merchandise Flow,Operational Procedures,Safety Awareness,Training,Discretion,Integrity,Multi-tasking

About The TJX Companies, Inc.

TJX is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, with four global home offices, seven brands, nearly 4,700 stores in nine countries, and five distinctive branded e-commerce sites. As Associates, we make a difference with our contributions—collaborating in delighting shoppers with hidden treasures.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Retail

What you'll do

  • The Retail Department Supervisor role involves acting as Manager on Duty, ensuring that store operations align with company policies, and providing exceptional customer service. The supervisor also supports Associate training and addresses customer service issues while promoting a positive work environment.

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Frequently Asked Questions

What does The TJX Companies, Inc. pay for a Retail Department Supervisor?

The TJX Companies, Inc. offers a competitive compensation package for the Retail Department Supervisor role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.

What does a Retail Department Supervisor do at The TJX Companies, Inc.?

As a Retail Department Supervisor at The TJX Companies, Inc., you will: the Retail Department Supervisor role involves acting as Manager on Duty, ensuring that store operations align with company policies, and providing exceptional customer service. The supervisor also supports Associate training and addresses customer service issues while promoting a positive work environment..

Why join The TJX Companies, Inc. as a Retail Department Supervisor?

The TJX Companies, Inc. is a leading Retail company. The Retail Department Supervisor role offers competitive compensation.

Is the Retail Department Supervisor position at The TJX Companies, Inc. remote?

The Retail Department Supervisor position at The TJX Companies, Inc. is based in New Orleans, Louisiana, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Retail Department Supervisor position at The TJX Companies, Inc.?

You can apply for the Retail Department Supervisor position at The TJX Companies, Inc. directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about The TJX Companies, Inc. on their website.