TS
V- Reception
part-time•Ballarat
About this role
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
The Receptionist role provides client friendly services including welcoming clients, responding to telephone calls, interpreting, and catering to the initial welfare and needs of the clients and performing general administration duties consistent with a reception environment. Safety and well-being of self and others is vital and there is a requirement to identify and report hazards and incidents.
Key responsibilities:
Undertake administrative functions- Respond to phone calls and direct calls to the appropriate personnel, meet and greet clients, interpret their needs, screen, and prioritise client appointments through an assessment of client needs and urgency of response, negotiate with clients in the event of disruptions at the reception, perform basic administration functions such as filing, archiving and other tasks associated with the role
Qualifications and skills (desired/required):
Experience in receptionist roles and customer service desired.
Background check requirements:
Background checks play an important part in our commitment to being a safe organisation. Where an applicant has disclosable history, the selection process includes a fair assessment and a risk management approach. Collection of personal information is handled per our privacy and confidentiality policies. Below is what is required for this role:
(In SA, NT, ACT, TAS only) As this role is a child-related role, it requires a Working with Children Check/Working with Vulnerable People Check
As this role involves possible handling of money & dealing with confidential information, it requires a Police Check in all states
Time Required & Commitment:
As per manager request
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child related roles will require the successful completion of a Working with Children Check. Additionally, certain volunteer roles may require a Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
What you'll do
- The Receptionist role involves welcoming clients, responding to phone calls, and performing general administrative duties. It also includes assessing client needs and prioritizing appointments.
About The Salvation Army
The Salvation Army is the nation's largest direct provider of social services.
Annually, we help millions overcome poverty, addiction, and spiritual and economic hardships by preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination in nearly every zip code.
By providing food, shelter, eviction prevention assistance, emergency disaster relief, rehabilitation, after-school and summer youth programs, spiritual enrichment, and more, The Salvation Army is doing the most good at nearly 7,000 centers of operation around the country.
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Ready to join The Salvation Army?
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Frequently Asked Questions
What does a V- Reception do at The Salvation Army?
As a V- Reception at The Salvation Army, you will: the Receptionist role involves welcoming clients, responding to phone calls, and performing general administrative duties. It also includes assessing client needs and prioritizing appointments..
Is the V- Reception position at The Salvation Army remote?
The V- Reception position at The Salvation Army is based in Ballarat, Victoria, Australia. Contact the company through Clera for specific work arrangement details.
How do I apply for the V- Reception position at The Salvation Army?
You can apply for the V- Reception position at The Salvation Armydirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.