About this role
Number of Positions Available:
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role matters
The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and support to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.
About the role
As a Homelessness Case Manager, this is your opportunity to responsible for providing immediate and ongoing support for clients experiencing homelessness, through the provision of a range of intervention options through case management support including case planning.
Reporting to the Team Leader, this is full-time role is contracted until January 2027, located in West Melbourne, VIC.
How you will make an impact
Deliver client centred case management by developing, implementing and reviewing individualised case plans using strengths based and trauma informed approaches, supporting client engagement, self determination and progress towards independence and long term housing outcomes
Advocate and coordinate supports by working collaboratively with clients, partner agencies and allied health services to facilitate access to housing, health, legal, community, education and specialist services, including support with applications, referrals and transitions
Maintain high quality practice and compliance by ensuring accurate documentation, data entry, reporting and critical incident management in line with organisational policies, funding requirements and legislative standards
Contribute to program development and continuous improvement through active participation in team meetings, service reviews, training, supervision and organisational change, while sharing good practice and supporting a positive learning culture
Work safely and collaboratively within a multidisciplinary team by upholding professional boundaries, effective communication, occupational health and safety requirements, child safety standards and respectful, accountable workplace behaviour
What you will bring
A Tertiary qualification in Social Work, Psychology, or related field
Relevant experience working with vulnerable people in the social service sector including case-management
Able to demonstrate knowledge of homelessness including context, causes, models, and approaches relating to best practice
A current VIC Drivers Licence and employee Working with Children’s Check
What we offer
The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
Access to EAP and health & wellness initiatives incl Fitness Passport
Ongoing training and development opportunities that enhance on the job skills and proficiency.
Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
Conditions
Compensation is in accordance with Social, Community, Home Care and Disability Services Award Level 5
How to apply
If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
Other facts
About The Salvation Army
The Salvation Army is the nation's largest direct provider of social services.
Annually, we help millions overcome poverty, addiction, and spiritual and economic hardships by preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination in nearly every zip code.
By providing food, shelter, eviction prevention assistance, emergency disaster relief, rehabilitation, after-school and summer youth programs, spiritual enrichment, and more, The Salvation Army is doing the most good at nearly 7,000 centers of operation around the country.
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
What you'll do
- The Homelessness Case Manager is responsible for providing immediate and ongoing support for clients experiencing homelessness through case management support and intervention options. This includes developing, implementing, and reviewing individualized case plans to facilitate client engagement and progress towards independence.
Ready to join The Salvation Army?
Take the next step in your career journey