About this role
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ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Grocery Store Manager
Classification: General Retail Award Level 6
Location: Booth’s Food Kingdom – Gladstone, QLD
Employment Type: Permanent, Part-Time
About the Role
We are seeking an experienced and motivated Grocery Store Manager to lead the grocery and administrative operations of Booth’s Food Kingdom. This role plays a vital part in delivering excellent retail outcomes while upholding The Salvation Army’s mission and values.
How You’ll Make a Difference
In this hands-on leadership role, you will be responsible for the smooth day-to-day operation of the store, ensuring high standards across all areas, including:
- Managing daily store operations to ensure optimal performance, including retail presentation, stock flow and rotation, donation processing, pricing, cleanliness, POS operations, cash handling, and customer enquiries
- Overseeing the “I’ll Fight Hampers” program
- Delivering consistently outstanding customer service
- Implementing effective marketing and merchandising strategies aligned with brand standards
- Managing the store’s financial performance to meet or exceed budget targets
- Leading, mentoring, and supporting staff and volunteers in a collaborative and positive environment
- Recruiting, onboarding, training, and retaining volunteers to support efficient store operations, including coordination of community and corporate volunteer programs, in line with TSA policies and procedures
What You’ll Bring
To be successful in this role, you will have:
- Proven retail management experience (ideally 3+ years)
- Strong experience in stock control and ordering
- Sound knowledge of Square POS and Microsoft Office programs
- Demonstrated experience in leading, mentoring, and training staff
- A current valid driver’s licence
- A current First Aid Certificate (or willingness to obtain)
- A reasonable level of physical fitness to meet role requirements
- A current forklift licence (or willingness to obtain)
What we offer
The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
- Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
- Flexible working arrangements.
- Access to EAP and health & wellness initiatives incl Fitness Passport
- Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
- Ongoing training and development opportunities that enhance on the job skills and proficiency.
- Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
About us
The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.
How to apply
If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
Other facts
About The Salvation Army
The Salvation Army is the nation's largest direct provider of social services.
Annually, we help millions overcome poverty, addiction, and spiritual and economic hardships by preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination in nearly every zip code.
By providing food, shelter, eviction prevention assistance, emergency disaster relief, rehabilitation, after-school and summer youth programs, spiritual enrichment, and more, The Salvation Army is doing the most good at nearly 7,000 centers of operation around the country.
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
What you'll do
- The Grocery Store Manager will oversee daily operations, ensuring high standards in retail presentation, stock management, and customer service. They will also lead and mentor staff and volunteers while managing the store's financial performance.
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