Assistant Store Manager - The Salvation Army Thrift Store

Location: Blue Springs, MO
Compensation: $17.00/hr.
Job Type: Full-Time
Schedule: Flexible/Open to discussion (early shifts, late shifts, Saturdays, some holidays)

Job Summary

The Salvation Army is seeking a motivated and dependable Assistant Store Manager to support daily operations of our thrift store. This role assists the Store Manager in achieving sales and production goals, supervising staff, ensuring safety and compliance, and creating a positive shopping experience for customers. The Assistant Store Manager plays a key role in staff development, inventory control, and store appearance while supporting The Salvation Army’s mission.

Key Responsibilities

Staff Leadership & Training

• Support training, supervision, scheduling, and performance monitoring of store staff

• Assist with recruiting, interviewing, onboarding, and corrective action documentation

• Review and approve time and attendance; submit payroll as assigned

• Ensure compliance with Salvation Army employee policies

• Provide guidance and support to ARC beneficiaries assigned to the store

Sales, Production & Operations

• Help implement strategies to meet daily production and sales goals

• Supervise donation processing, sorting, pricing, hanging, and product presentation

• Ensure product rotation and timely processing of inventory

• Coordinate with central warehouse and support eCommerce production quotas

Store Appearance, Safety & Loss Prevention

• Maintain store cleanliness, organization, and visual standards

• Ensure compliance with OSHA and Salvation Army safety policies

• Monitor floor layouts and merchandising standards

• Implement product control procedures to reduce shrinkage and spoilage

• Report maintenance or repair needs promptly

Customer Experience

• Create a welcoming and enjoyable shopping environment

• Interact positively with customers and model excellent customer service

• Support customer development and retention initiatives

Cash Handling & Reporting

• Follow approved cash handling procedures for opening and closing registers

• Assist with bank deposits and daily financial reporting

• Track inventory and report sales and production results

Communication & Administration

• Communicate regularly with the Store Manager and ARC Administration

• Share incidents, concerns, ideas, and operational updates

• Assist in managing store expenses within budget guidelines

Qualifications

Minimum Requirements

• High School Diploma or equivalent

• 2 years of retail experience (thrift or donation-based retail preferred)

• Valid Driver’s License and ability to drive per Salvation Army policy

• Basic computer skills (POS systems, payroll, inventory systems)

• Ability to communicate effectively in English

• Strong attention to detail and ability to handle cash accurately

Preferred

• Associate’s degree

• Supervisory or leadership experience

Physical Requirements

• Ability to stand for extended periods

• Frequent walking, reaching, bending, stooping, and lifting

• Regularly lift up to 50 lbs; occasional team lifting up to 100 lbs

• Ability to work in a store environment with moderate noise, dust, and temperature changes

Why Work With Us?

• Meaningful work supporting a mission-driven organization

• Opportunities for growth and leadership development

• Supportive team environment

• Competitive pay and benefits (where applicable)

The Salvation Army is an equal opportunity employer and a church-based organization. Employees are expected to support the mission and values of The Salvation Army

The Salvation Army is committed to caring for those who care for others. We offer a comprehensive, affordable benefits package designed to support your health, your family, and your future.

Our benefits include:

• Medical, Dental, Vision & Hearing Coverage through Anthem Blue Cross Blue Shield – multiple plan options with affordable premiums and low copays.

• Prescription Coverage with Express Scripts – mail-order options for convenience and lower costs.

• Flexible Spending Accounts (FSA) for healthcare and dependent care expenses.

• Employer-Paid Basic Life Insurance and options to purchase additional voluntary life coverage for you and your dependents.

• Short- and Long-Term Disability Insurance through Unum, including income-protection buy-up options.

• Supplemental Aflac Plans (Accident, Critical Illness, and Hospital Indemnity) to help offset unexpected medical costs.

• MetLife Pet Insurance available with preventive care options for your furry family members.

• Employee Assistance Program (EAP) offering 24/7 confidential counseling, legal, and financial resources.

• Paid Time Off (PTO) and Paid Holidays each year.

• Retirement Savings Plan (403b) with employer match eligibility.

• Opportunities for growth, training, and career development within one of the nation’s largest and most trusted nonprofits.