About this role
About the Role
Join our team as a Store Backroom Attendant where you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.
Key Responsibilities
· Provide exceptional donor service by greeting donors and offering assistance
· Process and track donations accurately
· Maintain a clean and well-organized donation area
· Sort, load, and unload Salvation Army trucks per center policy
· Power sort donations as they arrive (where applicable)
· Support production processes as needed
· Safeguard all donated materials and assigned equipment
· Report any complaints, damage, or injuries occurring in the donation area
· Guide donors on acceptable materials and provide information about pickup services for heavy items
What You'll Need to Succeed
Required Qualifications
· High School Diploma or currently pursuing
· Strong English communication skills for donor and team interactions
· Basic computer skills and ability to learn new systems
· Basic math skills
· Ability to pass pre-employment background check
· Must be available for a flexible schedule including weekends, holidays and evenings
Physical Requirements
· Ability to regularly lift and move up to 50 pounds
· Occasionally lift and move up to 100 pounds
· Stand for extended periods
· Walk, reach, climb, balance, stoop, kneel, and crouch as needed
· Work in various weather conditions (outdoor exposure)
What Success Looks Like
· Positive donor feedback
· Clean and organized donation area
· Meeting daily production goals
· Strong team collaboration
· Reliable attendance and punctuality
· Accurate donation tracking and receipting
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Store Backroom Attendant - The Salvation Army
About The Salvation Army
The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.
Pay Rate: $13.73 - $15.73/hour
Status: Part time, 24 hours per week
Other facts
About The Salvation Army USA Central Territory
The Salvation Army is an evangelical part of the universal Christian Church. Our message is based on the Bible, our ministry is motivated by the love of God, and our mission is to preach the gospel of Jesus Christ as we meet human needs in His name without discrimination. Every program we offer is rooted in our passion to serve God by serving the lost, the vulnerable, the needy, the poor, the hurting, the helpless, and the hopeless.
Material and spiritual support is our standard - social services delivered with compassion is our model - anyone in need is our prerequisite. Eighty-two cents of every dollar we raise supports our various programs. We are a tax-exempt 501(c)(3) organization, and contributions are deductible for Federal Income Tax Purposes to the extent permitted under Section 170(b)(2) for corporations.
What you'll do
- The Backroom Attendant is responsible for providing exceptional service to donors, processing donations, and maintaining an organized donation area. They also assist with sorting and loading donations and ensure the safety of donated materials.
Ready to join The Salvation Army USA Central Territory?
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