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HR Organisation Structure Officer
full-time•London
About this role
Keep our systems running smoothly and help colleagues across the council thrive.
As an HR Organisation Structure Officer, you’ll play a key role behind the scenes—making sure our records are accurate, up to date and easy to work with. It’s detailed work that helps everything else run smoothly, from payroll and onboarding to wider service planning.
Working Style:
You’ll be based in the Borough for three days a week, playing a key role in serving the local community. Whether you’re working on the frontline or behind the scenes, you’ll be part of a dedicated team making a real difference to residents’ lives.
What you’ll be doing:
Your focus will be managing changes to our HR organisation structure in Oracle—making sure we record new starters, contract changes and leavers accurately and on time. You’ll monitor expiring contracts, support onboarding and help colleagues across HR and the wider council keep their information in great shape.
You’ll be the go-to person for queries from the HR Helpdesk, offering clear, timely advice on organisation structure changes. That includes coaching managers through updates to things like cost centres, locations and working hours, and spotting any issues before they cause confusion down the line.
You’ll also play a part in Oracle system updates—supporting testing and helping us make sure that any changes go smoothly. Your daily checks will help us pick up any gaps or inconsistencies in staff records, and you’ll work with other teams to get things back on track before a new colleague joins. It’s a mix of systems work, service advice and coordination that really matters to the teams you support.
For further details, please review the Job Description and Person Specification.
What you’ll bring
You understand how people data, structure data and payroll data all fit together in a single HR system, and how easy it is for small issues to cause bigger problems down the line. That’s why you care about getting things right—and know how to spot, track and resolve anomalies with a sharp eye for detail.
You’re a confident communicator who can explain technical information clearly, whether that’s in writing or over the phone. You work well under pressure, meet your deadlines and know how to prioritise when there’s a lot going on.
You’ll also have previous HR experience, solid Excel skills and be comfortable working as part of a close-knit, collaborative team. If you’ve worked within an HR Helpdesk or supported HR system testing on Oracle before, that’s a bonus—but above all, we’re looking for someone who’s calm, reliable and ready to learn.
Why join us
At RBKC, we’re all in – investing in our people, our communities and our future. This is a great opportunity to build your understanding of how the council works from the inside out. You’ll get to work with a wide range of teams, support the delivery of our Oracle system and be part of a welcoming, collaborative HR service.
There’s lots of variety and plenty of opportunities to develop, especially if you enjoy learning how systems work and making improvements. The work can be fast-paced at times, but you’ll always have the support of a team that values accuracy, initiative and a good sense of humour.
About us
Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough.
As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all.
In this role, you’ll play an important part in making sure our systems support those goals. By keeping our structure data in great shape, you’ll help every other team stay organised and effective.
Interview Details
Interview will take place in-person between 16-18th December 2025 or w/c 12th January 2026.
Ready to join us?
We’re all in – are you? If you share our values and have the skills to contribute, we’d love to hear from you.
Please apply online explaining how you meet the requirements set out in the person specification and job description.
We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.
We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.
We are committed to fair, transparent, and consistent pay practices. New hires will start at the minimum of the advertised salary range.
Employees receive annual salary increases until they reach the top of the pay scale. In addition, employees will receive any agreed cost of living pay rises.
What you'll do
- Manage changes to the HR organisation structure in Oracle, ensuring accurate records for new starters, contract changes, and leavers. Provide support to HR Helpdesk queries and assist with Oracle system updates and testing.
About The Royal Borough of Kensington and Chelsea
Kensington and Chelsea is one of London’s most vibrant and recognisable boroughs. It has many unique buildings, famous museums and beautiful parks. Although the borough is geographically one of the smallest in London, at just over 4.7 square miles, it is one of the most densely populated and diverse areas in Europe. It is home to the world-famous Notting Hill Carnival.
Kensington and Chelsea Council (also known as RBKC) aims to provide high quality services to improve the lives of its residents and to make the borough greener, safer and fairer.
The Council has five directorates, sharing Children’s Services and Adult Social Care and Public Health with Westminster Council. Other directorates include Chief Executive, Environment and Neighbourhoods, Housing and Social Investment (including Grenfell recovery), and Resources.
Children's Services and Adult Social Care: This directorate covers children's services, education, family services, safeguarding, adult social care and public health. These services are consistently rated as being of a very high standard.
Environment and Neighbourhoods: Transport, leisure, planning, resident services, libraries and environmental health, all of which are supported by a safer, cleaner and greener streets agenda. This team also work to preserve the unique character of the borough.
Housing and Social Investment: In response to London’s affordable homes crisis, the Council is committed to building more social housing to help people on lower incomes to live, work, and raise their families in the borough. Housing also covers landlord services and estate management, planning, refurbishment, advice and support to help maintain healthy and safe homes, and build stronger communities.
Resources: This directorate includes Customer Services, Human Resources, IT, Finance. These services help the Council to run effectively and in turn benefit the wider community.
CEO manages strategy, Grenfell inquiry, governance and communications.
Ready to join The Royal Borough of Kensington and Chelsea?
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Frequently Asked Questions
What does a HR Organisation Structure Officer do at The Royal Borough of Kensington and Chelsea?
As a HR Organisation Structure Officer at The Royal Borough of Kensington and Chelsea, you will: manage changes to the HR organisation structure in Oracle, ensuring accurate records for new starters, contract changes, and leavers. Provide support to HR Helpdesk queries and assist with Oracle system updates and testing..
Is the HR Organisation Structure Officer position at The Royal Borough of Kensington and Chelsea remote?
The HR Organisation Structure Officer position at The Royal Borough of Kensington and Chelsea is based in London, United Kingdom. Contact the company through Clera for specific work arrangement details.
How do I apply for the HR Organisation Structure Officer position at The Royal Borough of Kensington and Chelsea?
You can apply for the HR Organisation Structure Officer position at The Royal Borough of Kensington and Chelseadirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.