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Field Service Technician/Mechanic
full-timeGwinnett County, Pendergrass, Buford

Summary

Location

Gwinnett County, Pendergrass, Buford

Type

full-time

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About this role

EXPERIENCED FIELD TECHNICIANS WANTED

Carolina Handling, a privately held company est. in 1966, is the exclusive Raymond Solutions and Support Center in the Southeast, specifically in NC, SC, GA, AL, and the upper panhandle of FL. We are truly a single-source provider for intralogistics expertise, offering proven capabilities in the following areas:

 

 

  • New & Used Lift Trucks
  • Fleet Optimization
  • Fleet Service
  • Warehouse Automation, and Training

 

 

If you’re ready to make a difference in a company that relies on and appreciates your unique talents, you’re in the right place. Our Field Technicians are a big reason why we have such an outstanding reputation in the material handling industry. Along with expertly servicing lift trucks and vehicles, Carolina Handling Technicians are often the main point of contact for our customers. That’s why we put so much into the hiring, training and continued development of our technicians in the field. Whether you’re an experienced mechanic or simply interested in changing career paths, we can help you to reach the next level.

 

BENEFITS OF WORKING FOR CAROLINA HANDLING

 

  • Paid vacation & sick time
  • Defined career progression
  • Boot allowance
  • High-quality uniforms
  • Medical/dental/vision insurance
  • 401(k) w/ match
  • Stocked Van
  • 2x a year profit share
  • Yearly bonuses
  • Annual Merit Increases
  • Weekly Pay
  • Tuition reimbursement
  • Paternity & maternity leave

 

WHAT YOU'LL DO

  • To troubleshoot electro-mechanical problems, installations, and perform unscheduled repairs and scheduled maintenance on equipment based on customer demand and need. To provide complete customer satisfaction in a polite and professional manner while working in a Team environment.
  • Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends action necessary to correct the situation to customer.
  • Exhibits a professional demeanor, promotes goodwill between the company and customers by providing a superior level of customer service.
  • Performs necessary repairs to correct analyzed situations in a professional and productive manner.
  • Performs scheduled maintenance on equipment for contracted customers according to Carolina Handling Scheduled Maintenance policies and procedures and proactively addresses needed repairs with customer
  • Maintains parts and supplies inventory in service van and maintain van service
  • Responsible for following customer's safety and housekeeping guidelines when performing repairs at customer site.
  • Performs other duties as assigned.

WHAT YOU’LL NEED

  • Need to maintain a valid driver license
  • Preferred one to three years mechanical, electrical and hydraulic experience in a similar environment or equivalent in college or vocational education.
  • Ability to communicate effectively with customers, management and co-workers.
  • Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer need.
  • Ability to safely operate drills, grinders, presses, forklift, hoists, overhead cranes and personal hand tools.
  • Ability to draw upon available support resources from within the company and recognize when it is appropriate to do such.

 

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles! #LP1966

Other facts

Tech stack
Troubleshooting,Electro-Mechanical,Customer Service,Mechanical Experience,Electrical Experience,Hydraulic Experience,Communication,Safety Guidelines,Problem Analysis,Scheduled Maintenance,Inventory Management,Teamwork,Professional Demeanor,Equipment Repair,Tools Operation,Customer Interaction

About The Raymond Corporation

Abel Womack is a full-service intralogistics solutions provider and the most experienced material handling company in the northeast US. We've been successfully solving our customers'​ material handling challenges for more than 100 years.

Based in Lawrence, MA with locations in CT and NY, the company has a staff of more than 260 people dedicated to the philosophy of excellence in customer care. Our experience deploying comprehensive and scalable material handling solutions that immediately increase productivity, efficiency and operational cost savings have made significant impacts on our customers'​ operations.

Our diversity of innovative products, including Raymond forklifts, Kardex carousels & shuttles, Hytrol conveyors, FANUC robots, Montel mobile racking systems, Radioshuttle, and Warehouse Management Software (WMS) and Control systems, allows us the flexibility to design a complete, unbiased solution that solves our individual customer's challenges.

Our product support group offers OEM and other parts for just about any material handling equipment. And our service technicians are factory certified to service Raymond equipment and can efficiently maintain any manufacturer's equipment.

We invite you to contact us and we will review your operation to see where we can improve efficiency while reducing your costs. Contact us today at 800.554.2887 or [email protected].

Abel Womack is an Equal Opportunity/Affirmative Action Employer.

Team size: 201-500 employees
LinkedIn: Visit
Industry: Industrial Automation
Founding Year: 1922

What you'll do

  • Field Technicians troubleshoot and repair electro-mechanical problems, perform scheduled maintenance, and ensure customer satisfaction. They also maintain inventory in service vans and follow safety guidelines at customer sites.

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Frequently Asked Questions

What does a Field Service Technician/Mechanic do at The Raymond Corporation?

As a Field Service Technician/Mechanic at The Raymond Corporation, you will: field Technicians troubleshoot and repair electro-mechanical problems, perform scheduled maintenance, and ensure customer satisfaction. They also maintain inventory in service vans and follow safety guidelines at customer sites..

Why join The Raymond Corporation as a Field Service Technician/Mechanic?

The Raymond Corporation is a leading Industrial Automation company.

Is the Field Service Technician/Mechanic position at The Raymond Corporation remote?

The Field Service Technician/Mechanic position at The Raymond Corporation is based in Gwinnett County, Georgia, United States and Pendergrass, Georgia, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Field Service Technician/Mechanic position at The Raymond Corporation?

You can apply for the Field Service Technician/Mechanic position at The Raymond Corporation directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about The Raymond Corporation on their website.