Support Specialist, Public Facilities - The Village (Tuesday - Saturday, 3pm -11:30pm)

Role: PTS (Public Toilets and Showers) Attendant I

Reports to: Public Facilities Manager

Program: 1005-Village

Department: Participant Resources

Location: The Village - 527 Crocker Street, Los Angeles, CA 90013

Setting: 100% Onsite

Schedule: Tuesday - Saturday, 3:00pm - 11:30pm

Status: Full-time/Non-Exempt/Non-Management

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings: 1

Job Description Summary:

The PTS Attendant I is responsible for the day-to-day cleaning and maintenance of The People Concern assigned facilities. This position will ensure that The People Concern operates clean, safe, and well-maintained facilities that meet the needs of the people that work and live in them.

Job Description Essential Duties and Responsibilities:

• Responsible for general cleaning of the facilities which includes sweeping and mopping floors, vacuuming and stocking restrooms, emptying trash, etc.
• Ensure that restrooms, toilet and sinks, counters, and fixtures are clean and functioning at all times.
• Maintains a clean environment by mopping up excess water, picking up trash in restroom, wiping counters, removing trash etc.
• Provide polite and professional customer service and assistance to the public
• Assist with the completion of minor repairs, including interior and exterior facility grounds, buildings and equipment.
• Maintain inventory of cleaning supplies and inform supervisor when low in stock.
• Notify supervisor of major repairs and safety concerns.
• Assist with set-up and clean-up of major events and with the pick-up, loading, and unloading of supplies and donations.
• Assist with moving furniture, boxes, donations, supplies and other heavy items.
• Responsible for mixing and using various cleaning solutions.
• Notify supervisor any inventory needs or supplies needed for the program.

Job Description Qualifications:

• High School Diploma or equivalent
• Minimum three years’ experience as a hands-on Facilities Maintenance worker in a commercial building
• Effective interpersonal communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
• Self-starter with the ability to stay ahead of the curve and thrive in a fast-paced work environment
• Working knowledge of workplace safety and illness and injury prevention practices
• Able to maintain a pleasant attitude and a customer-service orientation at all times

Job Description Preferred Qualifications:

• Maintain a safe work environment and confidentiality at all times.
• Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues.
• Organize and prioritize multiple activities to meet all external and internal deadlines.
• Maintain professional demeanor that reflects positively on the agency.
• Demonstrate respect and courtesy toward others.
• Able to thrive in a work environment emphasizing teamwork and collaboration.
• Respond in a timely manner in all aspects of communication.
• Work with minimum supervision.
• Perform other duties as assigned.

Job Description Work Environment:

• Primarily indoor office environment
• On occasion drive to different sites
• Regularly required to sit, stand, bend and occasionally lift or carry up to 50 pounds
• May necessitate working in busy and loud environments
• May be exposed to elements like cold, heat, dust, noise, and odor
• May need to bend, stoop, twist, and sit throughout the day