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The Research Services Department provides research support to The Ohio State University community across the entire research lifecycle. Reporting to the Research Commons Program Manager, the Research Technology & Digital Services Analyst plays a critical role in advancing the Research Commons’ mission to support graduate students, faculty, and researchers across disciplines through technology-rich spaces, consultations, and instruction. This position serves as the primary bridge between the Research Commons, the infrastructure provided by University Libraries Technology and Digital Programs, the Office of Technology and Digital Innovation (OTDI), and other campus partners. The analyst is responsible for ensuring the availability and usability of technology resources (specifically software and specialized hardware) for the Research Commons’ users; helping to align technology strategy, lab resources, and emerging digital research tools with researcher needs.

The analyst blends technical competence with an understanding of digital scholarship trends, possessing a proactive and collaborative orientation focused on building scalable, sustainable research infrastructure and customer service. The analyst supports the oversight of the Research Commons computer lab, explores hardware and software solutions, and drives the adoption of new and emerging technologies to support the Research Commons mission. This role requires a proactive, collaborative, and relationship-based professional with strong project management and communication skills—someone who is curious, strategic, and eager to shape the future of research support through technology. 

University Libraries’ faculty and staff embrace Ohio State’s Shared Values and strive to enact the behaviors guided by those values in all that we do. This position is dedicated to advancing the culture of University Libraries and the work of the Research and Education unit. All other duties as assigned.

Education and Experience

Required

• Bachelor’s degree in Library Sciences, Information Technology, Computer Science, or a related field, or equivalent combination of education and experience.

• At least 2 years of experience providing technical support or facilitating technology workshops, trainings, or consultations related to research.

• Demonstrated ability to manage software, licenses, and complex technology environments.

• Proven project management skills, including the ability to prioritize, plan, and execute multiple initiatives.

• Strong verbal and written communication skills, with a focus on collaborating effectively with both technical IT professionals and non-technical faculty and students.

• Demonstrated commitment to continuous learning and curiosity regarding new technologies that support academic research.

Preferred Qualifications

• Experience working in an academic or research library, research center, or specialized computer lab supporting graduate students or faculty.

• Working knowledge of digital scholarship methodologies, research data management, GIS, or scientific visualization applications/projects.

• Ability to translate complex technical concepts into accessible language for diverse audiences, demonstrating instructional and information literacy skills.

• Familiarity with university IT service management practices and research support models.

Additional Information:

Works evenings/weekends as needed.

The posting range for this position is $58,700-$65,000 annually.

Ohio State will not sponsor applicants for work visas for this position. 

Function: Information Technology

Sub-Function: Business Systems

Career Band: Individual Contributor - Specialized

Career Level: S2

Please submit cover letter and resume with the online application.

About The Ohio State University Libraries

The Libraries promotes innovative research and creative expression, advances effective teaching, curates and preserves information essential for scholarship and learning at Ohio State, and shares knowledge and culture with the people of Ohio, the nation, and the world.

The Libraries’ greatest resource is our faculty and staff. Their expertise produces value beyond the collections and their commitment to continual improvement and innovation is one of the most significant ways the Libraries meets the varied and evolving information needs of university students, faculty, and staff, alongside scholars throughout Ohio and the world.

As a global leader, the Libraries is actively engaged in local, statewide, national, and international initiatives to help shape the future of academic research libraries. These activities and the innovations that result enhance our ability to acquire, manage, and preserve emerging information resources, support knowledge creation, and enable its effective transmission to future learners. Learn more on the Libraries website.

The Libraries strives to provide welcoming, supportive environments for all to pursue and share knowledge. The Libraries is guided by our strategic directions and Ohio State’s Shared Values. All positions are expected to contribute to building and advancing this environment and we encourage all qualified candidates to apply.

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Ohio State’s main campus is one of America's largest and most comprehensive. As Ohio's best and one of the nation's top-20 public universities, Ohio State is further recognized by a top-rated academic medical center and a premier cancer hospital and research center. As a land-grant university, Ohio State has a physical presence throughout the state, with campuses and research centers located around Ohio. Learn more about being a Buckeye.

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Ohio State offers a comprehensive benefits package with a variety of options to meet your unique needs. Ohio State’s total rewards package includes benefits that support employees’ health, finances, work-life balance, and education. Learn more about our outstanding benefits.

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Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability. 

As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.