Front Desk Associate - Sales
part-time•McKinney
About this role
Benefits:
- Bonus based on performance
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Competitive salary
- Free uniforms
- Wellness resources
Company Overview
The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage’s goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage’s interiors have been recognized by the press and influencers for its elevated aesthetic, inspired by global destinations from around the world. For more information, please visit thenowmassage.com/mckinney
Schedule / Expected Work Hours:
- Ability to work flexible hours, including evenings, weekends, and some holidays
Job Summary
The Experience Guide is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring the seamless daily operations of the boutique. This includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, promoting memberships, customizing the guest’s massage, and handling payment for services performed.
Responsibilities
- Provide top-level service for guests and team members.
- Warmly greet and check in guests.
- Actively drive membership, enhancement and gift card sales by passionately educating guests about our services, memberships, and retail offerings.
- Accurately and effectively book, edit, and cancel massage appointments.
- Open/close the boutique each day according to standard operating procedures.
- Resolve guest issues.
- Ensure guest areas are maintained to standard.
- Maintain a positive attitude and contribute toward a healthy & happy workplace.
- Collaborate with the leadership team to ensure best practices and foster innovation.
Qualifications
- Sales and service-related experience required.
- Ability to be efficient and detail-oriented in a fast-paced environment.
- Must have enthusiasm and possess excellent guest service skills.
- Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW
- Enjoy working with people and possess a friendly and outgoing personality.
- Possesses problem-solving and troubleshooting skills.
- Must be a team player.
Company Values
Brand Truths:
LIVE IN THE NOW
Be Present. Take time to recharge and reconnect within.
KINDNESS IS MAGIC
Positive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community.
CARE FOR THOSE WHO CARE FOR OTHERS
Foster an environment where team members feel valued, recognized, and rewarded.
AUTHENTICITY ALWAYS
Open and transparent communication with our inner circle and guests.
Other facts
Tech stack
Sales,Customer Service,Communication,Problem-Solving,Detail-Oriented,Team Player,Guest Service,Enthusiasm,Listening,Empathy,Positive Attitude,Innovation
About The NOW McKinney
The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW's goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW's interiors have been recognized by press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world.
With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW is looking forward to bringing its thoughtfully crafted menu, healing products and signature design to cities all over the United States. For more information, please visit thenowmassage.com.
Team size: 51-200 employees
Website: http://www.thenowmassage.com
LinkedIn: Visit
Industry: Wellness and Fitness Services
Founding Year: 2015
What you'll do
- The Experience Guide is responsible for providing top-level service to guests, selling enhancements and memberships, and maintaining the reception area. This includes greeting guests, booking appointments, and ensuring the daily operations of the boutique run smoothly.
Ready to join The NOW McKinney?
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Frequently Asked Questions
What does a Front Desk Associate - Sales do at The NOW McKinney?
As a Front Desk Associate - Sales at The NOW McKinney, you will: the Experience Guide is responsible for providing top-level service to guests, selling enhancements and memberships, and maintaining the reception area. This includes greeting guests, booking appointments, and ensuring the daily operations of the boutique run smoothly..
Why join The NOW McKinney as a Front Desk Associate - Sales?
The NOW McKinney is a leading Wellness and Fitness Services company.
Is the Front Desk Associate - Sales position at The NOW McKinney remote?
The Front Desk Associate - Sales position at The NOW McKinney is based in McKinney, Texas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Front Desk Associate - Sales position at The NOW McKinney?
You can apply for the Front Desk Associate - Sales position at The NOW McKinney directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about The NOW McKinney on their website.